Calling the IRS does NOT work.
There are 2 case scenarios:
1. If Turbotax takes their fees from your refund, they automatically direct deposit your refund into their bank and then issue the remaining amount to your bank. The problem with this is you have to have a Trace # to provide to your bank if there are any discrepancies on your return, such as your account number and/ or routing number.
2. If you did not have Turbotax take out the fees and paid them up front you have to contact the IRS at this point.
Update: S/w an agent who was very helpful at Turbotax. She stated that if there is a discrepancy with any routing or account # info, (which is my case) it will be flagged by the IRS and they will eventually mail a check to the address given on the tax return. A trace # will be provided by the IRS if yo need one, but getting through to them...good luck 🙂
