Credit Karma, and for that matter Intuit should be both ashamed for their lack of customer service and penalized for robbery and providing false information as well as moving money that isn’t theirs around without telling people and making fiduciary decisions for them.
I was told by TurboTax that the IRS would be mailing a check because my spend account had been closed and I didn’t know that until after filing, which in all honesty I was cool with. But that didn’t happen, instead they opened up a Credit Karma save account somehow routed my money to that account (even though on my tax return it doesn’t instruct the irs to deposit my refund there which I still don’t get) . Then they connected that savings account to the bank account that was connected to my spend account and won’t let me change it, I know longer bank with that previously linked bank and the account doesn’t exist.
its been in there for two weeks and last week I needed that money for an emergency surgery and had been waiting on and because of them not being able to find a solution to get me my money my little girl has to wait even longer for a major medical operation. And basically CK said they don’t give two **bleep**s.
With all the **bleep**ing financial technology advances you mean to tell me they can’t sit down and figure out a way to get me my money instantly, or how bout this. . . open my **bleep** spend account back up because I know it’s not even closed because if it was the money would have never been able to be deposited there by the IRS. **bleep** I don’t know why they can’t send me a wire transfer or give me a virtual card linked to my save account or cashapp me and keep the money, or anything.
They basically said nothing we can do. But if they don’t figure it out and something bad happens to my daughter, rest assured I will find whomever responsible for these insane policies and I will get even. Eye for an eye. Better sleep with one open your sorry worthless excuse for a company
