Where’s My Tax Refund? How to Check Your Refund Status

[Indiangirl 48]

I filed my taxes back in april. I have not received my refund as of yet. William r Thieman

[DoninGA]

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@Indiangirl 48 wrote:

I filed my taxes back in april. I have not received my refund as of yet. William r Thieman

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Did you e-file your tax return and was it accepted?
Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.

You complete your tax return by finishing all 3 Steps in the File section. In Step 3, to e-file your tax return, you must click on the large Orange button labeled "Transmit my returns now".

After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.

Note - Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.  Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return.

To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. You can find your status within the TurboTax product.
If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
If over 21 days since being Accepted by the IRS and the tax refund is still Processing you can call the IRS and speak with an IRS agent concerning your tax refund.
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.
Then press 2 for personal or individual tax questions.
It should then transfer you to an agent.
Or you can contact your local IRS office. See this IRS website for local IRS offices - http://www.irs.gov/uac/Contact-Your-Local-IRS-Office-1 or call 1-844-545-5640 to set up an appointment
Or you may want to contact a Taxpayer Advocate in your area. See this IRS website for Taxpayer Advocate in your area and a toll free number - http://www.irs.gov/Advocate/Local-Taxpayer-Advocate

[Russtlerj]

I never received my tax refund why n when will I receive it

[Critter]

@Russtlerj 

Did you not read the post right above yours ?  It has your answer and directions on how to track down the refund ... this question was answered in your other posts as well :  https://ttlc.intuit.com/community/user/viewprofilepage/user-id/344161

[Horshuer52]

When checking on "where's my refund", shows refund had been deposited in October.

We have not heard or seen notice of such.

E-filed October 14, 2019

[DoninGA]

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@Horshuer52 wrote:

When checking on "where's my refund", shows refund had been deposited in October.

We have not heard or seen notice of such.

E-filed October 14, 2019

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If you requested to have the TurboTax account fees deducted from your federal tax refund, the IRS will send the refund to a third party processor to have the fees and the service charge deducted. The third party processor will deduct the TurboTax fees plus the service charge and then attempt to direct deposit the remaining refund balance into the account that you entered on your tax return.

For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://www.sbtpg.com/

Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information

[Rodnyp30]

Is my tax 2019 refund completed. Cause I didn’t go all the way at the bottom for my signature and where are they going to send, by mail or direct deposit. 

[VolvoGirl]

@Rodnyp30   If you didn't finish Efiling it did you print and mail it?

Did you go all the way through the File tab, through the 3 steps and hit the big orange Transmit Returns Now button?

You can check your efile status here     

https://turbotax.intuit.com/tax-tools/efile-status-lookup/   

When you efile you get back 2 emails.  The first email only confirms the transmission.  The second email says if the IRS (or state) Accepted or Rejected your efile.

When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc.  What does it say?

If it says Printed or Ready to Mail you can try to change it from Mail to Efile

https://ttlc.intuit.com/community/e-file/help/how-do-i-change-from-mail-to-e-file-in-turbotax-online...

Click on Add a State to let you back into your retun.

[3ltBRK]

I mailed my tax return on Feb. 14, 2020. Refund status says no information available as of 5/4/2020. Does that mean my return was lost?

[CatinaT1]

No, not necessarily.  The IRS is very behind on processing mail.  They shut down because of the virus.  They just recently started processing mail again, so I would continue to check.

[1234Rodd]

I failed on Feb.14. I still have not received a refund!!!! Where is my refund.  Irs claims to approved the account.!

[DoninGA]

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@1234Rodd wrote:

I failed on Feb.14. I still have not received a refund!!!! Where is my refund.  Irs claims to approved the account.!

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Accepted or Approved?  Those are totally different actions by the IRS.

If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

[simba---]

I e-filed my taxes on 2/12  and had it dd into my chime account. I claimed head of household and 1 dependant, myv12cyear or.  I claimed the Recovery Rebate for the second stimulus money I did not receive for my son.  I also claimed EIC and the additional child  tax credit..  I had W2s, unemployment,  and self employed.  But only$516 in Self employment.  I also had a 50 dollar interest from chime for earnings since a friend referred me.   It was my year to claimed HOH and my son  I don't know why it is taking so long.  I need to pay  my utilities before they get disconnected and I need a vehicle to transport my son my son back and forth to school.  I have student loans debt I need to take care of and I'm trying to rebuild my credit. I feel like I deserve an answer, since I did everything the IRS said to do.  Please help me.

[mesquitebean]

@simba--- 

I'm a fellow user, not a tax person, so I'm not going to comment on any of the income items and filing situations in your post, but I'll concentrate on how you can check on your Federal refund and get some help.

I'll tell you four things in this post.  Some of it you may have already done.  For instance, you didn't say if your efiled return was accepted and if you have been using the WMR tool or not.  So I'll mention all of that.

The four things will be:

1. How to check to be sure you efiled successfully (assuming you filed that way.)
2. How to check on your refund using the IRS WMR tool.
3. How to phone the IRS to see if you can learn about the delay.
4. How to seek help from the IRS Taxpayer Advocate Service, if needed.  They are especially prone to help if there is a hardship.

If you efiled, double-check that your efiled returns were  accepted.  If you used Online TurboTax, log in and go to the Tax Home and check the efile status.

If the Tax Home says your return was accepted, you can use the IRS "Where's My Refund" tool:

https://www.irs.gov/Refunds

What does that tool tell you?

If the IRS tool says it is still being processed, then if it's been longer than 21 days since an efiled return was accepted, here's how to reach a live IRS agent to inquire about the delay, although it may not be easy.  They are extremely busy due to staff shortages and all the stimulus questions on top of tax-filing questions:

IRS:  800-829-1040 (7AM-7 PM local time) Monday-Friday

When calling the IRS do not choose the first choice re: "Refund", or it will send you to an automated phone line.

• First choose your language.  Then listen to each menu before making the selection.
• Then press 2 for "personal income tax".
• Then press 1 for "form, tax history, or payment".  
• Then press 3 "for all other questions."
• Then press 2 "for all other questions." 
• It may then ask for your SSN, but do not enter it.  Just wait.    If it asks for SSN a second time, still do not enter it.
• Then it will get "tired", and you'll get another menu.  Choose 2 for "personal".
• Then in the next menu choose 4 for "all other inquiries", and it should transfer you to an agent but expect a long wait.
• I usually use a speakerphone so I can work on something else while waiting.

If you have no luck reaching the IRS or if you don't get good info, you can try contacting the IRS Taxpayer Advocate Service for your area.    They are especially prone to help if you have an economic hardship, or if there have been continued delays with lack of info from the IRS.    At the following IRS website, find the USA map and click on your state, and it will give you the number of your IRS Taxpayer Advocate.    If the IRS Taxpayer Advocate can't/won't help you, ask them to transfer you to an an IRS agent.  A couple of users reported that at least for them, that was a backdoor route to the IRS.

http://www.irs.gov/uac/Contact-a-Local-Taxpayer-Advocate

Also see this article for more info on how the IRS Taxpayer Advocate Service works::
http://www.irs.gov/taxtopics/tc104.html

[1234Rodd]

I have not received a refund. I filed Feb. 14 I want an answer.