Solved: Re: Where is my refund? - Page 5
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Level 15

Where is my refund?

@arthurjolly793 wrote:

I filled 2019 Feb/6/2020 it over two weeks! Also I have refund.

Two weeks is still within a normal time frame, but we can tell you some things to check.


The IRS says 9 out of 10 filers who efile and choose direct deposit will get their Federal refunds within 21 days after it's accepted.   Some returns are processed fairly quickly, while others require additional processing due to specific items in the return. Some are pulled at random for more thorough investigation.  And at this time of year (February) some filers will have delays due to the PATH Act that I mention at the bottom of this posting.


Did you efile, or did you choose to print and mail the return?  If you filed by mail, it can take about 6 weeks to get a Federal refund.

If you efiled, double-check to be sure the return was efiled successfully and accepted.
If you used Online TurboTax, you can sign into your Online Account and check the efile status at the Tax Home.

If that showed it was accepted, you can use the tool at the IRS website below to monitor the status of your Federal refund.

NOTE: When using that tool, use only the Federal refund amount, and not any total refund amount that includes a state refund.
The amount to use is on your Federal Form 1040, Line 21a.


NOTE: By law (the PATH Act), the IRS did not begin issuing refunds on tax returns claiming the Earned Income Tax Credit (EIC) or Additional Child Tax Credit (ACTC) until after February 15. So filers with one of those credits likely won't get their refunds until the end of February or early March.


To track a state refund:

Level 15
Returning Member

Where is my refund?

New Member

Where is my refund?

My refund was excepted January 21 and I still have not received y refund yet. Why? Where is my money? I did direct deposit.  Why have I not gotten my refund yet?

Level 15

Where is my refund?

TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer.

Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount  (line 20 of your Form 1040) of your federal refund to track your Federal refund:

To track your state refund:

On the IRS site you are also offered the use of an app called IRS2Go

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

View solution in original post

New Member

Where is my refund?

Its been 23 days and there is no record on wheres my refund

Returning Member

Where is my refund?

Where my tax refund 

Level 15

Where is my refund?

@Naeja123 wrote:

Where my tax refund 

READ the answer directly above your post.

New Member

Where is my refund?

The bar has been blue for a week..but no deposit has been made.

Returning Member

Where is my refund?

Where is the date 

Returning Member

Where is my refund?

I don’t know where it going to be deposited in my bank account or on my turbo can can you tell me

Not applicable

Where is my refund?

Where your refund goes depends on what you selected as your method to receive it. If you did not provide direct deposit information, you should expect a paper check. See our FAQ regarding entering the wrong direct deposit information which includes information about receiving a paper check. In order to see what you selected as your method to receive your refund follow the instructions below:


If you have already filed your return, you would:

  1. Log into your Turbo Tax online account.
  2. Click on "All My Returns" or "Download/Print Return (PDF).
  3. Select to open the PDF file.
  4. Search your return for "direct deposit" and tab down to veiw your direct deposit information submitted with your return.

If you have not filed your return, you would:

  1. Log into your Turbo Tax online account.
  2. Click "File" on the left tool bar.
  3. Follow the prompts until you get to the page with your direct deposit information.
New Member

Where is my refund?

I filed almost 2 weeks ago got the debit card but the card was empty when I went to go use it .. in trying figure out where my money is

Expert Alumni

Where is my refund?

Most Federal REFUNDS are issued within 21 business days of the return being accepted by the IRS (this is not based on when you filed).  


 Please keep in mind that once you e-file or mail your return only the IRS has any control over it. 


 The IRS will notify TurboTax when your return is accepted, there are no more updates given for the next 2 stages of Processing and Approval


 You have to go to Where's my Refund to get any further information.


Here is help for tracking your Federal Refund:

Where's my Refund

Here's help for tracking a state refund if you are getting one:



 If you qualified for the Earned income credit or Additional Child Tax Credit here is more information about the PATH Act delay, but keep in mind that the IRS site for Where's my refund,  is the final authority.


While most refunds are issued within 21 days of the return being accepted, not the date it was filed, sometimes there can be delays. 

Please see the following information about contacting the IRS if it has been more than 21 days of acceptance:

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Wanda Simmons 2
Returning Member

Where is my refund?

Where was my refund  sent  to my address   or [address removed]

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