Turbotax 2024 will not print: STILL NOT SOLVED AT 2/2/25

[dnafreq]

I couldn't create a pdf until I actually opened the adobe acrobat application. So have acrobat app open before trying to create the pdf in TT. TT will save the pdf in the folder your original TT tax file is located, it will have same name, just a different extension, pdf. Hope this works for you... I called TT yesterday, i never got passed the AI before I became so disgusted and hung up, that thing couldn't even understand my email address, so good luck with that. 

Like you, I have used TT for over a decade, never any issues. I found something quite odd this year, when I installed the app and opened it did not have any updates. This is the first year without it having updates. Prior years every time you opened TT it had an update for you. Not this year. If feels like TT desktop is being neglected while they focus on this newer tax service they provide. 

Intuit needs to let us know when they plan on fixing this printing issue. How come they have not acknowledged this issue with a projected fix date?

[jng833]

I have exactly the same problem using an HP printer that prints every other pdf or document - just not the Turbo Tax return.

[sgperkins]

Thanks for taking the time to post your thoughts.  I do have the Adobe Acrobat application open always before I open Turbotax and before I try to trigger a print job.

[skipky]

Same issue - Unable to print taxes in Turbo Tax 2024.  This is a Turbo Tax issue. I purchased the key from Sams and downloaded software.  The software filed taxes without issue but unable print. My computer printer connection working just fine. 

[bpayseno]

The only way many of us have been able to do it is to save a PDF from the file menu of the TY program (not via the print process) and print directly from the saved file without using TT.

[Nickelby]

This isn't a reply to your question--I don't know how to begin a new thread on this site.

My problem with TurboTax 2024  Premier is that the program will not register Vanguard brokerage capital gains distributions in my income summary or in the federal refund box on the top of the page.  So far I've:

1. Spoken with TurboTax personnel twice and, despite their efforts, the problem has not been resolved.

2. Uninstalled and reinstalled the program.

3. Tried again by creating a new return.

4. Imported the Vanguard 1099.

5. Deleted the import and manually entered the material from the appropriate Vanguard 1099 boxes.

Like others, I've been using Turbotax for over 15 years and I've never experienced anything like this.  TurboTax has time to fix this, but if it doesn't happen soon, I'll have to move on to another provider.

Any suggestions out there?

[maukro]

Same here. I've used TurboTax since it first came out -- decades. I have never had this problem with printing my return. I'm on a Mac desktop. I get the spinning wheel, the typical little window showing me that it's about to print, followed by a little 'boop' sound and ... nothing. It's so frustrating. TurboTax needs to get on this! 

[maukro]

Similar problems here. Here's how I eventually got my 2024 Tax Return to print (Mac Desktop with TurboTax Desktop Version, HP printer)...

1) With TurboTax open on my desktop and on the Save For Your Records tab ...

2) I clicked on "File" from the TurboTax menu in the top menu bar ...

3) Then I chose "Preview" at the bottom of the "File" dropdown menu ...

4) Upon doing that, a new Preview window opened up.

5) Ensure that "2024 Federal Tax Return" is checked on the left hand side of the new window.

6) Choose which 2024 Tax Return forms you'd like to print. (I stuck with the default labeled "Recommended forms & worksheets."

7) Click on the blue "Preview" button in the lower right of that same window.

😎 Another new window will open up -- this one, at least on my computer, is a very tiny version of my entire 2024 Federal Tax Return.

9) Put your cursor over the tiny preview window (ie, over your mini-tax return). A small 4-item menu will appear (if it's not already there).

10) Click on the little icon to the left of the download arrow. (The download arrow on the far right of that 4-item menu did not function properly for me. It would not download the preview.) The icon you should click on looks like an ink bottle in front of a square piece of paper.

11) Now, a new window will open up in the "Preview" app. In my case, the new document that opened up had a strange document name with six letters and numbers followed by "-Unknown.pdf." I changed the document's name to my own choosing prior to taking the next step so that I could find my file after I saved it.

12) Now, from the Preview menu in the top menu bar, Click on "File."

13) Click on "Print" at the bottom of that "File" menu.

14) You will now be able to Save your TurboTax return as a PDF ... and/or ... you will be able to Print your TurboTax return.

15) Phew. That's a lot of work, TurboTax! You need to do better.  

[BB1234567]

Yep, been using TurboTax premier for 20 years and this year, the first year they stop selling it on a CD ROM, I have the EXACT same issue with unable to print. Tried allowing pop ups and switched to Chrome but nothing works. Thanks Intuit for working so closely with Apple to integrate the software on the Mac….

[BB1234567]

While in TurboTax I went to top left corner of Mac and did what the earlier post said. I went to file create PDF and saved it to the folder and that worked. It’s pretty sad that into it has such a fault in the program. Also in response to an earlier post, I’m not sure that TurboTax picked up the capital gains distribution on Vanguard with the 1099. Into it is really causing a lot of anxiety for people this year, they should’ve stayed with a complete program on a CD ROM…

[maukro]

Did you try what I suggested above your post? It worked for me. 

[cjob]

I can't even get the "file" tab to open.  And it crashes on the Summary part of the Review tab.  Any ideas?  Freezes and I have to reboot.  

[cjob]

I can't even get it to open the FILE tab!  Crashes every time I select it.

[maukro]

This (File causing a system crash) is a different problem and is covered in multiple posts of similar problems over the years. You can search it on this site, or you can Google it for possible solutions. I don’t know if anybody provided a workable solution or not. This thread, and the workaround solution I provided, is for a “Cannot Print from TurboTax” problem. 

[TomMaddock]

Thanks for all the helpful answers.

I purchased the 2024 Desktop version for MAC on-line from Sam's club - TT Premier.

Would not print. Had to go under File and select Save to PDF in my Documents folder.

Hopefully, Intuit can get this fixed soon. Seems to be a systemic issue.