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Turbo Tax not showing accepted by IRS but submitted weeks before Feb 12, 2021

I submitted my taxes before the Feb 12, 2021 date and turbo tax still does not show accepted by IRS.  IT should not take this long as I  see others stating theirs was accepted.  Could there be a problem I need to address to ge them submitted for payment??

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10 Replies

Turbo Tax not showing accepted by IRS but submitted weeks before Feb 12, 2021

 

MY RETURN IS IN PENDING—what does that mean?

 

Did you e-file?  Did you click that big orange button that said “Transmit my returns now?”  If so, your return is now in “pending” on a server.  Do not try to change anything while your return is in pending. If your return is rejected you will be able to make corrections before re-filing.

 

The IRS just began accepting/rejecting 2020 returns on Friday, February 12, 2021.  You need to watch your emails for the acceptance/rejection notice that may take until mid-February or later to arrive.   And watch your spam folder too.   There are a LOT of e-files on servers so it may be several days after the IRS opens before you get an email.  There are so many returns waiting —kind of like trying to put the ocean through a garden hose.  

 

When you e-file your federal return you will receive two emails from TurboTax.  The first one will say that your return was submitted.  The second email will tell you if your federal return was accepted or rejected.  If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.

 

A state return cannot be accepted until the federal return has been accepted.

 

 

 

https://www.irs.gov/newsroom/2021-tax-filing-season-begins-feb-12-irs-outlines-steps-to-speed-refund...

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Scott McCauley
Returning Member

Turbo Tax not showing accepted by IRS but submitted weeks before Feb 12, 2021

I'm in the same boat. I submitted a couple weeks ago. Still shows "pending" in the software and no email yet on the status either.

Turbo Tax not showing accepted by IRS but submitted weeks before Feb 12, 2021

If you read these threads, like me, many of us NEVER RECIEVED AN EMAIL that our return was sent to IRS. Isn't that supposed to happen as you said?

Turbo Tax not showing accepted by IRS but submitted weeks before Feb 12, 2021


@jlacyrn wrote:

If you read these threads, like me, many of us NEVER RECIEVED AN EMAIL that our return was sent to IRS. Isn't that supposed to happen as you said?


Your tax returns will remain Pending until the IRS starts pulling tax returns from the TurboTax servers. It may be several days or longer after the IRS start date before your tax return gets accepted or rejected.

The IRS has to pull millions and millions of tax returns from servers throughout the country after the official IRS start date of 02/12/2021.

After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.

Turbo Tax not showing accepted by IRS but submitted weeks before Feb 12, 2021


@Scott McCauley wrote:

I'm in the same boat. I submitted a couple weeks ago. Still shows "pending" in the software and no email yet on the status either.


You could have filed in early January and the only thing that would have happened is your tax return sitting on the TurboTax servers waiting to be pulled by the IRS on and after the official start date of 02/12/2021.

 

Your tax returns will remain Pending until the IRS starts pulling tax returns from the TurboTax servers. It may be several days or longer after the IRS start date before your tax return gets accepted or rejected.

The IRS has to pull millions and millions of tax returns from servers throughout the country after the official IRS start date of 02/12/2021.

After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.

Turbo Tax not showing accepted by IRS but submitted weeks before Feb 12, 2021

So Don, When do they send the email that it was submitted?

Turbo Tax not showing accepted by IRS but submitted weeks before Feb 12, 2021


@jlacyrn wrote:

So Don, When do they send the email that it was submitted?


The email is sent after you have transmitted the tax return in the File section of the program by clicking the orange button labeled Transmit my returns now.

Provided that you have the correct email address on your TurboTax account.  If you have not received an email then check the spam or junk mail folders on your email account.

Verify your TurboTax information to include the email address.  See this TurboTax support FAQ for updating a TurboTax account - https://ttlc.intuit.com/community/account-updates/help/how-do-i-update-my-turbotax-account-informati...

sg76441
New Member

Turbo Tax not showing accepted by IRS but submitted weeks before Feb 12, 2021

The bar on turbo tax says that my estimated date is 2/25... today is 2/28 but I did not receive a deposit. IRS website is giving me the PATH message... Turbo Tax now says that things are pending... WHAT DOES THIS MEAN ???!!?!?!?

Turbo Tax not showing accepted by IRS but submitted weeks before Feb 12, 2021

STOP looking on the TT site for any IRS information ... that blue line means absolutely nothing except that 21days have elapsed from the time you filed. 

 

After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.

 

Note - Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.  Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return.

 

To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. You can find your status within the TurboTax product.
If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

 

 

Turbo Tax not showing accepted by IRS but submitted weeks before Feb 12, 2021

Directly from the IRS FAQ:

 

How quickly will I get my refund?

We issue most refunds in less than 21 calendar days. However, it’s possible your tax return may require additional review and take longer. Where’s My Refund? has the most up to date information available about your refund.

It is taking the IRS more than 21 days to issue refunds for some 2020 tax returns that require review including incorrect Recovery Rebate Credit amounts, or that used 2019 income to figure the Earned Income Tax Credit (EITC) and Additional Child Tax Credit (ACTC).

I’m counting on my refund for something important. Can I expect to receive it in 21 days?

Many different factors can affect the timing of your refund after we receive your return. Even though we issue most refunds in less than 21 days, it’s possible your refund may take longer. Also, remember to take into consideration the time it takes for your financial institution to post the refund to your account or for you to receive it by mail.

It's been longer than 21 days since the IRS received my return and I haven’t gotten my refund. Why?

Some tax returns take longer to process than others for many reasons, including when a return:

  • Includes errors, such as incorrect Recovery Rebate Credit
  • Is incomplete
  • Needs further review in general
  • Is affected by identity theft or fraud
  • Includes a claim filed for an Earned Income Tax Credit or an Additional Child Tax Credit. See Q&A below.
  • Includes a Form 8379, Injured Spouse Allocation PDF, which could take up to 14 weeks to process

For the latest information on IRS refund processing during the COVID-19 pandemic, see the IRS Operations Status page.

We will contact you by mail when (or if) we need more information to process your return. If we’re still processing your return or correcting an error, neither Where’s My Refund? or our phone representatives will be able to provide you with your specific refund date. Please check Where’s My Refund? for updated information on your refund.

I claimed the Earned Income Tax Credit (EITC) or the Additional Child Tax Credit (ACTC) on my tax return. When can I expect my refund?

According to the Protecting Americans from Tax Hikes (PATH) Act, the IRS cannot issue EITC and ACTC refunds before mid-February. The IRS expects most EITC/Additional CTC related refunds to be available in taxpayer bank accounts or on debit cards by  March 1, if they chose direct deposit and there are no other issues with their tax return. However, some taxpayers may see their refunds a few days earlier. Check Where’s My Refund for your personalized refund date.

Where’s My Refund? on IRS.gov and the IRS2Go mobile app remains the best way to check the status of a refund. WMR on IRS.gov and the IRS2Go app will be updated with projected deposit dates for most early EITC/ACTC refund filers by February 19.

Will calling you help me get my refund any faster?

No. unless Where’s My Refund? directs you to call us, our representatives will not be able to provide any additional information.

If Where’s My Refund? says that we’re still processing your return, our representatives won’t be able to give you a specific refund date.

What information does Where’s My Refund? have?

Usually information on the most recent tax year refund we have on file for you.

Can I use Where’s My Refund? to check the status of a refund on a prior year return.

Where's My Refund? will usually display the status of your most recently filed tax return within the past two tax years.

For returns filed on or after July 1, refund information will remain available throughout the following year until you file a tax return for a more current tax year.

When can I start checking Where’s My Refund? for my refund’s status?

Twenty-four hours after we’ve received your electronically filed tax return or 4 weeks after you’ve mailed a paper tax return.

Will Where’s My Refund? show me when I’ll receive my refund?

Where’s My Refund? will give you a personalized date after we process your return and approve your refund.

Will ordering a transcript help me find out when I’ll get my refund?

A tax transcript will not help you find out when you’ll get your refund. The information transcripts have about your account does not necessarily reflect the amount or timing of your refund. They are best used to validate past income and tax filing status for mortgage, student and small business loan applications, and to help with tax preparation.

I’m a nonresident alien. I don’t have to pay U.S. federal income tax. How do I claim a refund for federal taxes withheld on income from a U.S. source? When can I expect to receive my refund?

To claim a refund of federal taxes withheld on income from a U.S. source, a nonresident alien must report the appropriate income and withholding amounts on Form 1040-NR, U.S. Nonresident Alien Income Tax Return PDF. You must include the documents substantiating any income and withholding amounts when you file your Form 1040NR. We need more than 21 days to process a 1040NR return. Please allow up to 6 months from the date you filed the 1040NR for your refund.

How will I know you’re processing my tax return?

Where’s My Refund? follows your tax return from receipt to completion. It will tell you when your return is in received status and if your refund is in approved or sent status.

What is happening when Where’s My Refund? shows my tax return status as received?

We have your tax return and are processing it.

What is happening when Where’s My Refund? shows my refund’s status as approved?

We’ve approved your refund. We are preparing to send your refund to your bank or directly to you in the mail. This status will tell you when we will send the refund to your bank (if you selected the direct deposit option). Please wait 5 days after we’ve sent the refund to check with your bank about your refund, since banks vary in how and when they credit funds. (It could take several weeks before you receive a mailed refund check.)

How long will it take for my status to change from return received to refund approved?

Sometimes a few days, but it could take longer.

Does Where’s My Refund? always display my refund status showing the different stages of return received, refund approved and refund sent?

No, not always. Sometimes, when we are still reviewing your return, instead, it will display instructions or an explanation of what we are doing.

Does Where’s My Refund? update often?

Once per day, usually at night. There’s no need to check more often.

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