trying to load turbotax 2023 from CD. get message MSVCP140.dll not found then VCRUNTIME140.dll not found

[rog1]

trying to load turbotax 2023 from CD. get message MSVCP140.dll not found then VCRUNTIME140.dll not found

[Cynthiad66]

Use these troubleshooting steps for installation on TurboTax.  Every computer has a unique combination of components, settings, programs, services, and users. This means TurboTax can install and run flawlessly on one computer, but another computer's configuration can cause conflicts when installing, launching, or running TurboTax.

This article troubleshoots the more common causes of installation failures or errors when running TurboTax.

To ensure TurboTax installs and runs successfully, perform all of the following steps:

• Make sure your computer meets the minimum system requirements.
• Verify that you have administrator rights on your computer and TurboTax is running as administrator:
  • Right-click the TurboTax icon or setup icon and select Properties. In the Compatibility tab, select the Run this program as administrator box and select OK.
• Check your TurboTax CD and computer's CD drive, if you're installing from a CD.
• Clean up and defragment your hard drive.
• Run Windows Update to keep your computer up-to-date.
• Update your computer's hardware drivers.
• Update your security software for firewall, virus, and spyware protection.
• Close all browser windows and programs before installing.

A few other tips:

• Don't install TurboTax on a removable flash or thumb drive.
• Turn off your firewall and virus-detection software before installing. (Remember to turn it back on after installation.)
• Removing unused firewall and virus-detection programs from your computer can help you avoid potential problems. Even if they're outdated and no longer used, these programs can still cause problems during installation.

I still can't install my software. What should I do?

Related Information:

• TurboTax for Mac won't open when installed
• TurboTax for Windows error: "We can't install TurboTax on your computer just yet..."
• Troubleshoot updating issues on TurboTax for Windows
• Troubleshoot TurboTax for Windows downloading issues

[SteamTrain]

@rog1 

HERE'S THE SOLUTION TO THAT ISSUE  (lots of issues for folks, and responses....one of them should work for you):

Solved: Is anyone else missing 2 DLL files that prevent you from installing 2023 TurboTax deluxe? (i...

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Another person indicated they had to install both the 32bit and 64bit versions of Visual C++ in order for it to be solved ( see response from benlucky just above where this link takes you :(

Re: can't get 2023 to install completely. Keeps giving me error messages (intuit.com)