Will my refund hit my prepaid debit card if I put the account number instead of the direct deposit account number? Green dot gives you two account numbers.

[whites8729]

Both numbers are different but for the same account!

[ddaven12 · Accepted solution]

To verify if the deposit information entered is accurate,it would be best to contact Green Dot. The refund would be sent to the account and it would be up to Green Dot to accept the refund based upon the account numbers entered. It may not matter if you used the direct deposit account number or just the account number but only Green Dot can verify that. You can contact Green Dot customer service at (866) 795-7597.

[muah4babies]

Hi. How did this work out for you? This year, I am facing the same problem. Help.

[CassLO]

You would not be able to put your refund on any Turbo Prepaid Visa® Cards you received in the past. When asked how you’d like to receive your tax refund, simply select the Turbo® Visa® Debit Card and be sure to review the Cardholder Agreement for fees and terms. If you entered old information, the bank will reject the deposit and it will be returned to the IRS. Once the IRS receives the deposit back, they will issue a paper check and send it to the address listed on the tax return. Once the IRS receives the deposit back this process can take approximately 3 weeks. I would continue to check your refund status on the Where’s My Federal Refund? site.

Please see the links below for more information:

• What if I entered the wrong bank account for direct deposit?
• I already have a reloadable Turbo Prepaid Visa card. Can I put my refund on it?
• How to get your tax refund on a Turbo® Visa® Debit Card

[Mcoats7]

My stimulus and refund were deposited into an account, but the green dot card i was sent is not the same account on my tax return? I need this money. What can i do? I have called greendot i have called irs or tried. I have done everything other than a indian rain dance! Please help me.

[Mcoats7]

It is automated and no resolution at all... I am so frustrated I am in tears

[Mcoats7]

I am in bad shape

[lisawaugh47]

I asked for a new card with acct # [phone number removed]. But never got it now 2 stimulus check. Withcard # 1563 but i have a new one ending in 2630 different acct #[phone number removed]. Will i get get a new card or can we transfer that amount that got deposit to my other card please help thanks LisaWaugh [phone number removed].

[DoninGA]

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@lisawaugh47 wrote:

I asked for a new card with acct # [phone number removed]. But never got it now 2 stimulus check. Withcard # 1563 but i have a new one ending in 2630 different acct #[phone number removed]. Will i get get a new card or can we transfer that amount that got deposit to my other card please help thanks LisaWaugh [phone number removed].

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If you have any questions or need assistance with your Turbo Visa Debit Card, visit TurboDebitCard.com or call toll-free at (888) 285-4169.

The Turbo® Visa® Debit Card is provided by Green Dot Corporation and is issued by Green Dot Bank pursuant to a license from Visa U.S.A Inc. Green Dot Corporation is a member service provider for Green Dot Bank, Member FDIC. Visa is a registered trademark of Visa International Service Association. Green Dot is a registered trademark of Green Dot Corporation. Intuit and Turbo are trademarks and/or service marks of Intuit Inc.

See this IRS website - https://www.irs.gov/newsroom/treasury-and-irs-begin-delivering-second-round-of-economic-impact-payme...