Rejected taxes

Forum|Forum|6 years ago
October 16, 2019
43 replies
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IND-031-04 - The primary taxpayer's AGI or Self-select PIN from last year does not match IRS records.

Best answer by DoninGA

You have to enter the 2017 AGI as shown on the 2017 tax return -

Form 1040 – Line 37
Form 1040A – Line 21
Form 1040EZ – Line 4

If you filed a 2017 late in 2018 or you did not file a 2017 tax return, then enter a 0 (zero) for the 2017 AGI and e-file again. If the IRS rejects the tax return again then you will need to print and mail the tax return.

See this TurboTax support FAQ for the procedure to print a tax return for mailing when using the online editions - https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online/01/26258

If you have taxes owed on the 2018 return then include a copy of the first rejection email you received when mailing the federal tax return so that you will not be penalized for filing after the due date if you filed an extension request.

Show previous replies

Tammie2

Level 2

Where I find AGI#

DoninGA

Level 15

@Tammie2 wrote:

Where I find AGI#

The 2019 AGI is found on your 2019 Federal tax return Form 1040 Line 8b

To access your prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show. Click on the Year and Click on View adjusted gross income (AGI)

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created. TurboTax does not store online any returns completed using the desktop editions.

Or go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript

For a fee of $43 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf

ABrimfie

Level 2

How to fix Reject Code R0000-194

Cass0317

Level 10

Please see the TurboTax FAQ below on how to fix a rejected return:

How do I fix a rejected return?

If you don’t see your code on the list, you can find it in TurboTax.

Sign in to TurboTax.
Select Fix my return to see your rejection code and explanation.
Select Fix it now and follow the instructions to update the info causing the reject. If you need more help, search for the code in TurboTax to follow along with a help article.
Once you've fixed the error, select File in the left menu and follow the instructions to either e-file or file by mail

@ABrimfie

Kerubina10

Level 2

I got a R0000-504-2 and everything looks exactly the way is on the ss card so I call the ss office and they say that the name exactly on there database how s🐯🐯🦊