Level 2

Question

Refund

Forum|Forum|6 years ago
February 18, 2020
179 replies
7 views

Ok I E-filed and IRS accepted it on the 1/22/20 I thought was wired because they said they was not a accepting until the 27th. I looked at where’s my refund on the 1/25/20 it had one bar said was accepted. On 2/5/20 it went to the PATH act and stayed like that until 2/16/20 Message changed to we received your refund and is processing no bars nothing. My turbo tax says refund expected on 2/12/20 obviously that didn’t happen been way past 21 days. Has anyone else have this problem?

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Native_Alaskan01

Level 2

@qdv24vaughn

Yes, do you have any EITC ? If so, the processing time will be longer. That’s how it is for me. I have EITC and I E-filed on 1/28 and that’s my process as well, except the path part. It’s still saying it’s being being processed. Yesterday I was went into the get live help-and typed in “where’s my refund” and it told me “congratulations your refund is on its way!!”

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Tippylu23

Level 2

Its not letting me see anything to do with my refund

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Native_Alaskan01

Level 2

@Tippylu23 did you check the irs track my refund and your state website to track your state refund ?

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cwtx72

Level 2

where do you find this track, or track number, have look but no luck

AkinaLO

Level 15

You can try calling the WMR automated hotline:1-800-829-1954 or visit the IRS website.

Tax returns can disappear from WMR while they are being processed.

Please see below.

Why is there no record of my return at Where's My Refund ...

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cwtx72

Level 2

Mine was accepted on 2/1/2020 with expected refund on 2/22/2020, but I get the same thing as the rest of you, still being processed, both my daughters got there's back in just 21 days, but they used H&R Block

CassLO

Level 11

@cwtx72 Even though the IRS issues 9 out of 10 tax refunds within 21 days, it's possible your return may require additional review and take longer to process. The IRS started processing returns later than in prior years and as such has a backlog to work through. They also just recently started processing returns claiming EIC and/or ACTC.

During processing, the government reviews your refund. During the review process, they look for math errors on your return (extremely rare in TurboTax) and they also check if you owe back taxes, unpaid child support, or other debts.

If they need to make any corrections, they may offset (reduce) your refund. In some cases, the correction might even increase your refund.

Once that part's done, the government approves your refund, which means it's ready to be deposited or sent. At that point the IRS site will update with a direct deposit date.

Please see the link below for more information:

What if my IRS refund is taking longer than 21 days? - TurboTax Support Video

Why do some refunds take longer than others?

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Skeeter436

Level 2

Mailed return and later realized I had not completed form 8824, tax delayed 1031 real estate exchange. After much searching, finally found advice to await refund then file amended

return. No difference in refund amount.

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callandergrl81

Level 2

I had this problem, just a little different. IF IT HAS BEEN 21 DAYS CALL THE IRS. It is your right to, dont be shy. My WMRT {where is my refund tool} showed accepted on the 3 stage progress bar then after the 21st day there was no progress bar and it said they will give me a date as soon as my taxes where done being processed. Of course they don't give you a phone number to call. So I found the number and called them, come to find out my return was flagged for review. This will take an additional 45 days. It was because I accidentally put in one of my 2018 w2 that got mixed in from when I was retrieving my adjusted gross income from the previous year. I realized it had been put in literally right after I pressed send, mind you Turbo tax had reviewed my taxes several times I think 5 times. They didn't catch something so simple. Anyway I called them to let them know of this problem and they said just wait for it to be rejected. So I did. Then I started questioning if I should even trust what they say due to the mistake they didn't catch 5 times. So I called the IRS. They said I should have called them right away. Just be sure to go over your taxes again to be sure it is all correct or you could be flagged for review and wait an extra 3 months because after the 45 days you have to re submit.

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TimR89

Level 2

I filed my taxes electronically on 2/24 and was accepted on 2/27. My WMR still says my refund is still being processed and a refund date will be available. But TT said I should be getting my refund by 3/19. I haven't gotten any letters in the mail or anything about my tax return.

DoninGA

Level 15

@TimR89 wrote:

I filed my taxes electronically on 2/24 and was accepted on 2/27. My WMR still says my refund is still being processed and a refund date will be available. But TT said I should be getting my refund by 3/19. I haven't gotten any letters in the mail or anything about my tax return.

The TurboTax dates for receiving a federal tax refund are only estimates based on the IRS target of 21 days to issue the refund after the tax return has been accepted.

If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
If over 21 days since being Accepted by the IRS and the tax refund is still Processing you can call the IRS and speak with an IRS agent concerning your tax refund.
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.
Then press 4 for personal or individual tax questions.
It should then transfer you to an agent.

surrattbks13

Level 2

well I got audited its sent me a letter and I paid for the plus option and turbo tax did nothing. and it's March 16th and still no money. what did I pay extra for the plus if turbo tax did nothing. but charge me for it?

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Devans0714

Level 5

Unfortunately if you are getting audited it is going to take longer to receive your refund. My sister got audited last year and she filed the same she did for several years prior. I don't know when she actually got her refund but I know as of last June/July she had not gotten it.

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Bmn010908

Level 2

Did anyone receive there refund or are you still waiting? I filed 40 days ago, I called the irs and was told my refund was being held for review and would take up to 60 more days I haven't even received a letter yet. Is this only happening to turbo tax users?

AkinaLO

Level 15

You can call the IRS, if it has been longer than 21 days, at 1-800-829-1040.

When calling the IRS do NOT choose Option 1.

Choose Option 2 after you choose the language.

Then Press 1

Then Press 4

Then Press 2, it will then transfer you to an agent.

This IRS FAQ page will provide more answers.

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sawrol73

Level 2

Yes and everything time I check where's my refund it say there is no information on my taxes. I received my state trying to locate my federal refund.

DoninGA

Level 15

@sawrol73 wrote:

Yes and everything time I check where's my refund it say there is no information on my taxes. I received my state trying to locate my federal refund.

If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
If over 21 days since being Accepted by the IRS and the tax refund is still Processing you can call the IRS and speak with an IRS agent concerning your tax refund.
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.
Then press 4 for personal or individual tax questions.
It should then transfer you to an agent.