What's included in PLUS Help & Support?

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TurboTax Help

What's included in PLUS Help & Support?

PLUS includes:

  • Specialist supportGet customized answers to your product and support questions from a TurboTax specialist. Watch as they draw on your screen to give you detailed support answers to help you file with confidence.
  • Annual Audit Defense—Audits can be random. If you're audited by the IRS, a dedicated expert will represent you, including talking to the IRS.
  • Full Identity Restoration—If you experience personal identity fraud, a dedicated Resolution specialist will help save you time by taking on the responsibility of recovering your identity. If you’re filing jointly, both the primary and secondary filer are covered.
  • Identity Theft Monitoring—If suspicious activity related to your personal identity is detected online, you’ll be notified promptly, and a Dedicated Restoration Specialist can help you quickly react to protect your identity. If you’re filing jointly, both the primary and secondary filer are monitored.
  • Identity Loss Insurance—Get reimbursed to recover stolen funds and pay for legal fees and expenses caused by identity theft.
  • Personalized tax tipsSee what impacts your refund or balance due with personalized reports that show year over year changes. Plus, get tips to maximize next year’s refund with insights about paycheck withholding, health insurance, retirement savings, and more.
  • Easy online amendEasily make changes to your 2019 tax return online for up to 3 years after it has been filed and accepted by the IRS. We can help you amend your tax return for a variety of situations, including reporting an additional tax form, receiving a corrected tax form, or adjusting reported income, dependents, deductions, and more.
  • MyDocs™Store, access and protect your important tax documents for anytime*, such as:
    • W–2s
    • Your tax returns
    • 1098–E and 1098–T

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