I did my taxes on April 4 th 2021, it was rejected for duplicate W-2s there was not duplicate W-2 I e-file again on April 5, 2021 rejected again. I called Turbo Tax the person tols me because the computer was not recognizing that it was not duplicate I would have to mail it. All that was fine, Now when I try to find out anything about the status they say nothing is available about my tax return. I do not know if it was lost in the mail, did it ever get to Utah ? nothing I can get any information on it. IRS sys do not re do the tax return again just wait.. I think they can at least tell you whether it was received or not. This is terrible business and you cannot even talk to a person if you can do anything to let me know some kind of stratus on my tax return I would appreciate it.
Thank you, Janice Deneault
I never had this problem with Turbo Tax.
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Did the return get to the IRS? If you had put tracking on the envelope then you would have your answer. Otherwise you will need to wait ... the IRS is once again severly understaffed so anything requiring human interaction are taking much much longer to process this year. Paper returns that normally take 6 - 8 weeks may take 4 - 6 months or longer.
MAILED RETURNS
Per the IRS:
COVID-19 Mail Processing Delays
It’s taking us longer to process mailed documents including:
We are processing all mail in the order we received it.
Do not file a second tax return or call the IRS.
It can take 3-4 weeks (or longer since the IRS is backlogged) for anything to show up on the IRS site when you mail a tax return. Expect at least 6-8 weeks for complete processing of a mailed return and probably longer.
If you mail a tax return (or a payment) to the IRS, it is a good idea to use a mailing service that will track it like UPS or certified mail so you will know it was received.
When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.
TurboTax will not know anything about your mailed return, and will continue to show “Ready to Mail” on your account. TurboTax will not know that you put your tax return in an envelope and took it to a mailbox. TurboTax does not get updates on mailed (or e-filed) returns.
When the IRS opens its mail and begins to process mailed returns you can check the status on the IRS site. https://www.irs.gov/refunds
State returns have to be mailed to the state.
https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund
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