No forms submitted to IRS or Illinois

[mamatigist]

 Please help me find the 4/27 submissions TTWCB172311378.  Tomorrow is 6 weeks.  IRS has no record of my return.  Illinois has not withdrawn my direct payment from my checking account scheduled for 5/4/20.  I received confirmations from Turbotax that both "Purchases" were complete.  I hope you help even if my returns were processed at no fee.

[Anonymous]

how did you file? if electronically you should have gotten an acceptance or rejection email for both the Federal and Illinois returns.  A federal rejection will result in a state rejection.  rejection means the IRS/Illinois never got your return.  if you mailed them in, the IRS is way behind in processing these returns so it can't even tell you if they got it. in this case, all you can do is periodically review your refund status. Illinois should have gotten and processed your mailed return by now.   

you can use this website for ways to contact Illinois about your return.

https://www2.illinois.gov/rev/aboutidor/Pages/contactus.aspx

[VolvoGirl]

Just paying the fees does not file the return.  Did you continue on and  go all the way through the File tab, through the 3 steps and hit the big orange Transmit Returns Now button?

For the Online version check your efile status here     

https://turbotax.intuit.com/tax-tools/efile-status-lookup/   

When you efile you get back 2 emails.  The first email only confirms the transmission.  The second email says if the IRS (or state) Accepted or Rejected your efile.  Accepted only means they accepted your return FOR Processing.  Not that your return is right.

How to Efile

https://ttlc.intuit.com/community/e-file/help/how-do-i-e-file-my-personal-individual-tax-return/00/2...

You need to verify your ID with the 5 digit Pin from last year or last year's AGI

https://ttlc.intuit.com/community/security/help/what-is-my-signature-id/01/27224

Your 2018 AGI is on 1040 line 7.  It will be on the first page.

How to find the AGI   

https://ttlc.intuit.com/community/agi/help/how-do-i-find-last-year-s-agi/00/25947

[mamatigist]

Date: Mon, 8 Jun 2020 13:11:13 -0500

Thanks for your quick response.  *I filed electronically. * As you can imagine, a lot was going on 6 weeks ago during isolation and illness, so I may have confused positive responses from Turbotax for assumptions that my returns were accepted because that was my impression, but I *can't find any emails to support that assumption from feds or state.  *

I also have *no rejection emails *from either feds or state.  I have searched for IRS, Illinois, tax return, accept, reject with no results. I will keep searching, just as *I check daily the IRS 'Where's my Return'* because it is easy to do.  When the initial info doesn't result in finding my return, I then get a second page to enter the date submitted and whether paper or electronically.  The response to that is *the following,* of which you can see I am doing the second thing they recommend--contacting you.  I have also reviewed Tax Topic 152.
(begin)
Your Personal Tax Data
Social Security Number or IRS Individual Taxpayer
Identification Number: ***-**-9837
Filing Status: Single
Your Expected Refund Amount $3,042.00
Refund Status Results
<https://sa.www4.irs.gov/irfof/IRServlet?app=IRFOF&action=takesurvey&selectLanguage=en>
We cannot provide any information about your refund. Be sure to:
   - verify your filing date;
   - check with your tax preparer or tax software   provider; or
   - verify you received your electronically filed acknowledgement e-mail.

If you filed a complete and accurate tax return, your refund should be issued within 21 days of the received date. However, processing may take longer under certain circumstances.

Please read the following information related to your tax situation:     - Tax Topic 152, Refund Information
(end)

I always review and delete *spam* several times a day so that is not where the emails went.

Therefore, I am wondering if somehow the returns were not sent to either place?  *Can you check* somehow using my TTWCB172311378 of 4/27?

if not, should I start over and *submit a new set of returns*, or will that just mess everything up?

Thanks again,  Ginni 

[VolvoGirl]

Did you check here?  I don't see that you did.  You can check your efile status here     

https://turbotax.intuit.com/tax-tools/efile-status-lookup/   

When you log into your Turbo Tax account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc.  what does it say?

[mamatigist]

I urgently clicked on everything Intuit or Turbotax offered on webpage after webpage. Never found reference to any 2019 document even though 4 other yearz were there.   Tired of worrying, I did it again tonight and found that everything I needed had been done previouzly and I only changed the date for my IL payment to be taken from my checking account tomorrow rather than May 5.  Got the Fed acceptance text 10 min ago.  They changed my payment date from July 2 to June 30.  Apologize, my key for the letter between r & t apparently broke.

[mamatigist]

Just as IRS/Illinois made no reference to status because mine didn't exist there, TTax had no reference to status. Redone, I now have all kinds offerz and am all set up for success.

[Curran16]

I have purchase Turbo Tax Deluxe for my personal tax return for 2020--

I had a heck of a time downloading the federal return with the help of the Geek squad---I have tried repeatedly and have not been successful---no thanks to Turbo Tax---No one has returned any of my emails Texts  or reponses to the update surveys you send out---so disappointed--I will just ignore this years state filing and put the blame where it counts--Turbo Tax--after 10 years of working with you and using Turbo Tax Forms I am disappointed nop one has reached out to help solve my problem---Even after I paid for it thru Costco--

[Cynthiad66]

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