New credit card

[Stanley101]

New expiration date, existing card

[Stanley101]

Have not done that but thanks

[mesquitebean]

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@Stanley101 wrote:
New expiration date, existing card

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@Stanley101 

Are you an Advantage member with an annual subscription?  If so, see this FAQ:

https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-update-or-confirm-the-info-in-my-...

[Jim3J]

My new credit card has the same number but a different expiration date. How do i update the system?

[mesquitebean]

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@Jim3J wrote:

My new credit card has the same number but a different expiration date. How do i update the system?

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Are you referring to an Advantage account (annual subscription?)   If so, did you use the info in the FAQ mentioned in the comment right above yours?   Here is the link again:

https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-update-or-confirm-the-info-in-my-...

ADDENDUM:

Or can you not find your Advantage account?  Many users end up with multiple accounts withouit realizing it.   If you can't find the correct account, we can tell you how to troubleshoot.

[johncheyne5]

This question is not about my credit card which you have accepted and processed for my order. please do not make me enter the order number again for the third time. Give me a phone number so I can speak to a customer rep. I am trying to download my purchase.

[VolvoGirl]

What year did you buy?  2019 is not out yet.

If you need to download your program…..

https://ttlc.intuit.com/community/installing/help/how-do-i-download-the-software-i-purchased-at-turb...

Access your downloads here

https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download

If you can't find your download, use this TurboTax account recovery website to get a list of user ID's for an email address.  Run the tool against any email addresses you may have used https://myturbotax.intuit.com/account-recovery/

Contact Customer Service
5am-5pm Pacific Time (8-8 Eastern) Monday - Friday
https://support.turbotax.intuit.com/contact/

[gibbsjg]

have a new credit card

[Walt52]

tried twice to enter new number- unsuccessful- don't have time to waste on it. <[email address removed]>

[xmasbaby0]

@Walt52 

Your post has been added on to an old thread full of other people's questions and possibly unrelated issues.  Your own post is so brief it  is difficult to tell what you are trying to do, so this is a best guess.  If you are trying to update the information for your Advantage account:

https://ttlc.intuit.com/questions/1900547-how-do-i-update-or-confirm-the-info-in-my-turbotax-advanta...

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available Monday-Friday from 5 a.m. to 5 p.m. Pacific time.

[Abdaley]

I need to give you my new card number

[DoninGA]

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@Abdaley wrote:

I need to give you my new card number

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Sign onto your TurboTax account to update your CC information - https://shopping.turbotax.intuit.com/unified/downloads/myaccounts?route=myaccounts&cgcview=billing

[1Olddummy]

I have auto renewing with Turbotax. How do I record my new credit card # so I will receive the 2019 tax

[DoninGA]

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@1Olddummy wrote:

I have auto renewing with Turbotax. How do I record my new credit card # so I will receive the 2019 tax

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If you are an Advantage subscriber see this TurboTax support FAQ for updating your account - https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-update-or-confirm-the-info-in-my-...

If you did not have a valid Credit Card for your Advantage subscription before November 5, 2019 you will not be receiving the 2019 software via Advantage.   The Advantage subscription now will be for tax year 2020 to be sent in November 2020.  To purchase the TurboTax 2019 desktop editions go to this website - https://turbotax.intuit.com/personal-taxes/cd-download/

Otherwise see this TurboTax support FAQ for your 2019 Advantage order - https://ttlc.intuit.com/community/choosing-a-product/help/when-can-i-expect-to-receive-my-turbotax-a...

[franklin3928 forest]

Removed credit card information for user's security