New credit card

[xmasbaby0]

@jjsaal If this is in regard to your Advantage account, check to see what you have in that account.

https://ttlc.intuit.com/questions/1900547-how-do-i-update-or-confirm-the-info-in-my-turbotax-advanta...

[01190]

My name is Donald D Swofford; Marshall, TX. I have a new credit card since I last paid for my 2020 Income Tax Filing Info. Do you have that info.Card ends in 5844.

[DoninGA]

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@01190 wrote:

My name is Donald D Swofford; Marshall, TX. I have a new credit card since I last paid for my 2020 Income Tax Filing Info. Do you have that info.Card ends in 5844.

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You will have to update your credit card information on your TurboTax account using this website - https://shopping.turbotax.intuit.com/unified/downloads?route=myaccounts&cgcview=billing

If you have a TurboTax Advantage subscription for the TurboTax software then see this TurboTax support FAQ for updating your Advantage account - https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-update-or-confirm-the-info-in-my-...

[stocks_57]

The credit you are using is the wrong one.

[DoninGA]

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@stocks_57 wrote:

The credit you are using is the wrong one.

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Go to this TurboTax website to change the credit card for your TurboTax account - https://shopping.turbotax.intuit.com/unified/downloads?route=myaccounts&cgcview=billing

[LNmr504]

Need to update my information with  new credit card number

[DoninGA]

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@LNmr504 wrote:

Need to update my information with  new credit card number

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If you are an Advantage subscriber where you received the TurboTax software each year in November, see this TurboTax support FAQ for updating your Advantage account - https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-update-or-confirm-the-info-in-my-...

Otherwise use this website to update your TurboTax billing information - https://shopping.turbotax.intuit.com/unified/downloads/?route=myaccounts&cgcview=billing

[vanceforrester]

How do I update Turbotax with my new credit card number to purchase Turbo Tax advantage.

Thanks,

Vance P. Forrester Jr.

email:  [email address removed]

[vanceforrester]

I have a new credit card that needs to be updated with Turbo Tax to purchase software for year 2021.

Vance Forrester

[email address removed]

[DoninGA]

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@vanceforrester wrote:

I have a new credit card that needs to be updated with Turbo Tax to purchase software for year 2021.

Vance Forrester

[email address removed]

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If you are an Advantage subscriber where you received the TurboTax software each year in November, see this TurboTax support FAQ for updating your Advantage account - https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-update-or-confirm-the-info-in-my-...

Note that updating your Advantage account will only be effective for the 2022 software to sent to you next November, not for the 2021 software.

Otherwise use this website to update your TurboTax billing information - https://shopping.turbotax.intuit.com/unified/downloads/?route=myaccounts&cgcview=billing

Go to this TurboTax website for the 2021 desktop CD/Download editions - https://turbotax.intuit.com/personal-taxes/cd-download/

[vanceforrester]

I recently received a new credit card that I want to use for the turbotax purchase for 2021 software.

Vance P. Forrester, Jr.

[email address removed]

[DoninGA]

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@vanceforrester wrote:

How do I update Turbotax with my new credit card number to purchase Turbo Tax advantage.

Thanks,

Vance P. Forrester Jr.

email:  [email address removed]

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If you are an Advantage subscriber where you received the TurboTax software each year in November, see this TurboTax support FAQ for updating your Advantage account - https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-update-or-confirm-the-info-in-my-...

Note that updating your Advantage account will only be effective for the 2022 software to sent to you next November, not for the 2021 software.

Otherwise use this website to update your TurboTax billing information - https://shopping.turbotax.intuit.com/unified/downloads/?route=myaccounts&cgcview=billing

Go to this TurboTax website for the 2021 desktop CD/Download editions - https://turbotax.intuit.com/personal-taxes/cd-download/

[vanceforrester]

I need to order turbotax for 2021 with a new credit card number.

Thanks,

Vance Forrester

[panovotny]

$73.11 was charged to an old BP credit card I no longer use and want to cancel.  the card ends in 8663.  When I go into my account, a more updated credit card is listed.  That card ends in 9701.  How could this happen?

[VolvoGirl]

Are you on the Advantage Plan Auto Renew program?  You might have more than 1 Account.

If you have 2 Advantage accounts you can return one of them.  Wait until you receive your TurboTax product, then submit an online refund request within 60 days of receipt here, https://support.turbotax.intuit.com/forms/refund-request.jsp

OR Contact Customer Service during office hours M-F 5am-5pm Pacific (8-8 Eastern)        https://support.turbotax.intuit.com/contact/

THEN you should cancel one account for next November by  signing into your TurboTax Advantage account and under Your Product, select to remove product. Once you remove the recurring product order, the TurboTax Advantage subscription will be cancelled, as well.

How to cancel Turbo Tax Advantage

https://ttlc.intuit.com/questions/1901052-cancelling-or-refunding-your-turbotax-advantage-enrollment...

Use this TurboTax account recovery website to get a list of user ID's for an email address.  Run the tool against any email addresses you may have used https://myturbotax.intuit.com/account-recovery