How can I request to have a new turbo tax refund card sent?

[jennifer87reyes]

Never received a TurboTax card how do I get it ... It would be my 1st one

[mesquitebean]

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@jennifer87reyes wrote:

Never received a TurboTax card how do I get it ... It would be my 1st one

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Did you apply for a Turbo Visa Debit Card and were approved for one?   If so, have you waited long enough?  Did it not arrive in the mail 5-10 business days later?

If it's been longer than 10 days, you can phone their customer support at  (888) 285-4169.   The automated system will ask for the 16-digit account number (if you know it).   If you don't, it will ask for your SSN, but don't enter it.  Keep listening.  One of the choices is "to report a card as lost, stolen, or never received."  Choose that.    On the next menu listen to all the choices, then choose the one for "never received."

[AllGourmet]

If I get a new card will the Routing or Account numbers change?

[mesquitebean]

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@AllGourmet wrote:

If I get a new card will the Routing or Account numbers change?

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I don't know.  This is a user community forum.   And maybe it makes a difference as to the reason for the new card.   A lot of info in these kinds of threads are anecdotal.  You would be best served to ask the folks at the Turbo Visa Debit Card customer support.

https://turbodebitcard.intuit.com/contact-us

[Clinton1129]

I need a new TurboTax card

[AkinaLO]

If you believe it to be lost or stolen, log in to report it lost/stolen. Make sure you have your account number. 

[Gracebrodymac]

It has been 3 week since I applied for my original card. I believe it has been issued because it says I have 2 under my name now. 1 from last year and the 1 from tthis year. I really need that card!

[Jenny-P]

I need a new turbotax card sent to me please my name is Jennifer & My address is 1<removed>

[mesquitebean]

@Jenny-P 

You posted your personal info in this public Internet forum.   For your privacy and security you should not post any personal info here.   You can edit your comment to remove it.   Just to the right of your comment click the small blue 3-dot icon, and then in the dropdown menu choose EDIT.    I've also flagged it for a Moderator to be sure it's removed.

The support for the Turbo Visa Debit Card is provided by the company that handles that product. 

You didn't say why you wanted a new card.   If it was lost, stolen, or never received, you can use the method below:

Phone the Card's customer support at  (888) 285-4169.   The automated system will ask for the 16-digit account number (if you know it).   If you don't, it will ask for your SSN, but don't enter it.  Keep listening.

One of the choices is "to report a card as lost, stolen, or never received."   If that's your situation, then choose that.  On the next menu listen to all the choices, then choose the one for your situation.

Or if the Card was lost or stolen, and if you had set up an account at the Turbo Visa Debit Card's website, you can log in there to report it lost/stolen.   See this:
https://turbodebitcard.intuit.com/help-faq-s#howtoreportlost

[Kfed88]

Need a new card

[Dbo1982]

I lost my card and I was just wondering if you could send me a new one

[Melloyello]

Need a replacement turbo tax card

[Nomadselmon]

My card has not been received yet.  Is there a reason for delay?  Was it lost in shipping? 

[Demir30910]

I been waiting for my turbo card since February i called 3 weeks ago to ask for another card to my new address and sill haven't received  one 

[Mariet412]

The card had no money on it but i want to put my stimulus check on it