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Niz2327
New Member

How can I request to have a new turbo tax refund card sent?

How can I request a new card

chrissyr44
New Member

How can I request to have a new turbo tax refund card sent?

I need a new TurboTax card sent to 901 Harold Street Kingsburg California apartment 149 93631 would greatly appreciate I'm getting the runaround I know I have money on it but I lost my card that is my new address I have already sent proof of my driver's license and an ID and my current bill please send me a let me know when you can send this car to me at the new address thank you very much Christine

Aubriandkowensmom
New Member

How can I request to have a new turbo tax refund card sent?

I never got my card and need one asap please help me i cant get anyone on the phone

134989068c
New Member

How can I request to have a new turbo tax refund card sent?

I need a new TurboTax card

TammyDeLara
New Member

How can I request to have a new turbo tax refund card sent?

Hi my name is Tammy DeLara, and I would like to replace my turbo tax card for a new one cuz someone hacked into the one I do have. Thank you! 

DaveF1006
Expert Alumni

How can I request to have a new turbo tax refund card sent?

Please read this link for instructions on replacing your debit card.

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Ivoisine17
New Member

How can I request to have a new turbo tax refund card sent?

I need a new card it got stolen

DaveF1006
Expert Alumni

How can I request to have a new turbo tax refund card sent?

If you no longer have access to your Turbo Visa Debit Card, don’t worry.  You can request a replacement card or request a check by either logging in to your Turbo Visa® Debit Card account or calling 888-285-4169 and reporting your card lost/stolen. Your card will be delivered in 8-10 days and your check will be delivered in 14-21 business days. Please note, COVID-19 restrictions may impact these shipping timeframes. You will not be charged for a replacement card or check, standard fees will be waived or refunded to you.

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Charlene9
New Member

How can I request to have a new turbo tax refund card sent?

I never received my turbo tax card how can i get a new one

xmasbaby0
Level 15

How can I request to have a new turbo tax refund card sent?

@Charlene9

No one in this user forum can access your Visa account or help with it. 

 

For help with your pre-paid Visa card: 

Call  (888) 285-4169

 

There is a “Help” link in the top corner of the web site for the card:

 

https://www.turboprepaidcard.intuit.com/

 

LOST CARD

 

Ignore the prompt asking for your card number.  Choose #1 for lost, stolen, or cards never received, then choose #2, enter SS# if prompted and continue following the instructions.

 

The Turbo® Visa® Debit Card is provided by Green Dot Corporation and is issued by Green Dot Bank pursuant to a license from Visa U.S.A Inc. Green Dot Corporation is a member service provider for Green Dot Bank, Member FDIC. Visa is a registered trademark of Visa International Service Association. Green Dot Bank operates under the following registered trade names: GoBank, Green Dot Bank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage. Green Dot is a registered trademark of Green Dot Corporation.

 

 

Why can’t I get the Prepaid Visa?

https://ttlc.intuit.com/questions/4139947

 

1https://ttlc.intuit.com/community/refunds/help/when-will-i-receive-my-turbo-prepaid-visa-card/01/273...

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
sweetnicole777
Returning Member

How can I request to have a new turbo tax refund card sent?

Need to be sure all the others are canceled and yall maill me another one [removed address]

xmasbaby0
Level 15

How can I request to have a new turbo tax refund card sent?

@sweetnicole777

This is a public web site that can be seen by anyone—including scammers and would-be identity thieves who would love to contact you and pretend to be from TurboTax.  Please remove the personal information you posted here ASAP by returning to your post and clicking the three little blue dots on the upper right to edit your post.

 

No one in this user forum can access your Visa account or help with it. 

 

For help with your pre-paid Visa card: 

Call  (888) 285-4169

 

There is a “Help” link in the top corner of the web site for the card:

 

https://www.turboprepaidcard.intuit.com/

 

LOST CARD

 

Ignore the prompt asking for your card number.  Choose #1 for lost, stolen, or cards never received, then choose #2, enter SS# if prompted and continue following the instructions.

 

The Turbo® Visa® Debit Card is provided by Green Dot Corporation and is issued by Green Dot Bank pursuant to a license from Visa U.S.A Inc. Green Dot Corporation is a member service provider for Green Dot Bank, Member FDIC. Visa is a registered trademark of Visa International Service Association. Green Dot Bank operates under the following registered trade names: GoBank, Green Dot Bank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage. Green Dot is a registered trademark of Green Dot Corporation.

 

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Dog05
Returning Member

How can I request to have a new turbo tax refund card sent?

[PII Removed]

Audresha
Returning Member

How can I request to have a new turbo tax refund card sent?

Did you ever receive any help having the same problem now ? 

EbonyA
Intuit Alumni

How can I request to have a new turbo tax refund card sent?

Have you contacted card support regarding your concerns? if not please do so. Contact information was provided by xmasbaby0 above @Audresha.

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