I can't save my tax return. This is the first year that I have had a problem with this software. How can I save my return?

[joseph1591]

Error message saying the file can't be found

[MichelleLO]

Are you using TurboTax CD/Download or TurboTax Online? 

Is this happening when trying to save your .tax data file or a PDF copy?

For TurboTax CD/Download:

• How do I save my return as a PDF in the TurboTax software for Windows?
• How do I back up my tax file in the TurboTax CD/Download software?

For TurboTax Online:

• How do I save my 2021 TurboTax Online return as a PDF?
• How do I save my TurboTax Online return as a tax data file?

Also, if using TurboTax Online, make sure you're in the same TurboTax account you filed your tax return in. To see if you have multiple Intuit accounts click here.

[joseph1591]

Actually, it's not a problem with the software. After reviewing some of the error messages I was getting, the solution was rather simple. It had to with the windows defender security settings. Turbo Tax needs to be added as a "Trusted App" in order to access my computer files. Once I did that, everything worked as intended.

Joe