Help

[Myionasarter]

They said it was returned can you help please

[JeanneLO]

@Myionasarter  We're sorry, but your question is not clear. How can we help?

[gongyz]

I just purchased the turbotax software from the Costco today, but I cannot open my file with the personal and self-employee tax software. Please help me.

Yong

[DonnaLO]

Here is information about installing the TurboTax Software for

Windows: https://ttlc.intuit.com/community/refund-status/help/how-do-i-install-the-turbotax-software-for-wind...

Mac: https://ttlc.intuit.com/community/installing/help/how-do-i-install-the-turbotax-software-for-mac/00/...

If you continue to have problems please contact Technical Support using this form: 

 https://support.turbotax.intuit.com/contact/ 

[gongyz]

Hey DonnaLO,

Could you help me start my turbotax download with the license code and process my filings again? My phone [phone number removed].

Thanks,

Yong

[AkinaLO]

Customer service is better able to assist you. 

Please follow the instructions below to contact customer service. 

What is the TurboTax phone number? - Community