Here is information about installing the TurboTax Software for
Windows: https://ttlc.intuit.com/community/refund-status/help/how-do-i-install-the-turbotax-software-for-wind...
Mac: https://ttlc.intuit.com/community/installing/help/how-do-i-install-the-turbotax-software-for-mac/00/...
If you continue to have problems please contact Technical Support using this form:
https://support.turbotax.intuit.com/contact/
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