How do I get my money back?

[thelimoco]

I was unable to download the 2021 software on my computer. I want a refund.

[VolvoGirl]

Why what happens?  Is your computer too old?  

Turbo Tax Refund request form

How do I request a refund for my TurboTax product?

[xmasbaby0]

CD/DOWNLOAD REFUND   https://support.turbotax.intuit.com/forms/refund-request.jsp

[thelimoco]

It is not a Microsoft approved app on my brand new computer. Advanced settings do not allow me to download the software. Refund has already been done through IRS.gov. I want my money back. TurboTax customer service does not exist. 

[DoninGA]

@thelimoco READ the replies on this thread.  They are specific answers to your question.