Solved: Re: Efile 2/19/2021. No refund to date. I assume t...
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keeganjfk
Level 2

Efile 2/19/2021. No refund to date. I assume the delay is an account of IRS software update as I had adjustment to Covid payment. Is IRS making any progress?

 
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CatinaT1
Employee Tax Expert

Efile 2/19/2021. No refund to date. I assume the delay is an account of IRS software update as I had adjustment to Covid payment. Is IRS making any progress?

According to this IRS update as of April 30th:    

 
 

The IRS is now opening mail within normal timeframes. The IRS has also made significant progress in processing prior year returns. As of April 23, 2021, we had 1.3 million individual tax returns received prior to 2021 in the processing pipeline. Including current year returns, as of April 23, 2021, we had 16.9 million unprocessed individual returns in the pipeline. Unprocessed returns include those requiring correction to the Recovery Rebate Credit amount or validation of 2019 income used to figure the Earned Income Tax Credit (EITC) and Additional Child Tax Credit (ACTC). This work does not require us to correspond with taxpayers but does require special handling by an IRS employee so, in these instances, it is taking the IRS more than 21 days to issue any related refund. If, as a result, a correction is made to any RRC, EITC or ACTC claimed on the return, the IRS will send taxpayers an explanation. Taxpayers are encouraged to continue to check Where’s My Refund? for their personalized refund status and can review Tax Season Refund Frequently Asked Questions.  

 
 

How long you may have to wait: The IRS understands the importance of timely processing of tax returns and refund issuance. We are processing returns received over the summer and fall in 2020 due to the extended July 15, 2020 tax filing due date. While the majority of 2019 refund returns have been processed, in some cases, we are processing tax returns that were mailed with a payment even though payment associated with these returns have been processed by the IRS. However, we are rerouting tax returns and taxpayer correspondence from locations that are behind to locations where more staff is available, and we are taking other actions to minimize any delays. Tax returns are opened in the order received. As the return is processed, it may be delayed because it has a mistake including errors concerning the Recovery Rebate Credit, is missing information, or there is suspected identity theft or fraud. If we can fix it without contacting you, we will. If we need more information or need you to verify that it was you who sent the tax return, we will write you a letter. The resolution of these issues depends on how quickly and accurately you respond, and the ability of IRS staff trained and working under social distancing requirements to complete the processing of your return.  

 
 

What you should do: If you filed electronically and received an acknowledgement, you do not need to take any further action other than promptly responding to any requests for information. If you filed on paper, check Where’s my refund? If it tells you we have received your return or are processing or reviewing it, we are processing your return, but it may be under review. We’re working hard to get through the backlog. Please don’t file a second tax return or contact the IRS about the status of your return.  

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8 Replies
DanaB27
Employee Tax Expert

Efile 2/19/2021. No refund to date. I assume the delay is an account of IRS software update as I had adjustment to Covid payment. Is IRS making any progress?

Only the IRS will know how much progress they are making processing returns. But please be aware, the IRS is currently taking longer to process returns because they are backlogged. Please keep checking the IRS Where's My Refund? site for updates. 

 

Please see What if my IRS refund is taking longer than 21 days? for additional information.

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compiler
Level 3

Efile 2/19/2021. No refund to date. I assume the delay is an account of IRS software update as I had adjustment to Covid payment. Is IRS making any progress?

I'm in the same boat. My return was received 2/22. Frustrating for sure!

 

Mel

SweetieJean
Level 15

Efile 2/19/2021. No refund to date. I assume the delay is an account of IRS software update as I had adjustment to Covid payment. Is IRS making any progress?

KathrynG3
Employee Tax Expert

Efile 2/19/2021. No refund to date. I assume the delay is an account of IRS software update as I had adjustment to Covid payment. Is IRS making any progress?

Many people are experiencing refund delays. But, you can login to your account at the IRS to look for an explanation. The reason for the delay will depend on your circumstances. For more information, see: When will I get my IRS tax refund?

 

To reach the IRS: 

To verify that the return has been e-filed,

For more information, see: 

My return is accepted but still not approved. Is there a problem? Should I be worried?

Why do some refunds take longer than others?

fanfare
Level 15

Efile 2/19/2021. No refund to date. I assume the delay is an account of IRS software update as I had adjustment to Covid payment. Is IRS making any progress?

Why do some refunds take longer than others.

 

Taxpayer Advocate report said IRS should be more specific on the Status Page about the particular reason your return is delayed.

 

Don't hold your breath for that.

keeganjfk
Level 2

Efile 2/19/2021. No refund to date. I assume the delay is an account of IRS software update as I had adjustment to Covid payment. Is IRS making any progress?

I've about through with any expectation of quick resolution until IRS gets the $40Billion they need to catch the tax cheats,  The daily follow up is doing nothing for my sanity.  I have even tried the Taxpayer Advocate and share the current information.

 

"The Taxpayer Advocate Service (TAS) is aware that taxpayers are experiencing more refund delays this year than usual. Typically, the IRS processes electronic returns and pays refunds within 21 days of receipt. However, the high volume of 2020 tax returns being filed daily, backlog of unprocessed 2019 paper tax returns, IRS resource issues, and technology problems are causing delays. This is due, in part, to the IRS’s need to manually verify large numbers of Refund Recovery Credits (RRCs), as well as Earned Income Tax Credit (EITC) and Advance Child Tax Credit (ACTC) 2019 adjusted income lookback claims. Once a return is processed by the IRS and loaded on to the IRS systems, TAS may be able to assist with delayed refunds if you meet our case criteria. Please review our case criteria tool to determine if TAS may be able to assist.

Currently, the vast majority of processing delays result from tax returns not loaded onto the IRS system or in “suspense” status awaiting IRS action. To date, over 6 million electronic returns have been “suspended” due to issues requiring manual processing or return inconsistencies. Until these returns move out of suspense status, neither the IRS nor TAS can access these cases to work them or provide taxpayers with any additional information. TAS cannot accept refund delay cases that are in suspense, including requests for assistance made through the Systemic Advocacy Management System (SAMS). Until the tax return is posted on the IRS system, neither TAS nor the IRS can see or access the return information. And until TAS can see the return on the system, we cannot advocate to resolve any issues. TAS is working with the IRS to identify how taxpayers can use the Where’s My Refund tool to determine their status.

TAS understands the frustrations and hardships caused by these unprecedented circumstances. Please be patient if you learn your refund claim is not yet processed and understand why TAS cannot accept your case at this time. We continue to work with the IRS to identify ways to address this backlog. TAS will continue to update its case acceptance criteria as the situation changes. Meanwhile, you are encouraged to check the IRS.gov page, Where’s My Refund, for the most current information on the processing of your return. The IRS also has information on this issue at IRS.gov/newsroom and IRS.gov/refunds. We will continue to update taxpayers on the delays and any progress we make."

 

Note that the quotation may have been altered: Your post has been changed because invalid HTML was found in the message body. The invalid HTML has been removed. Please review the message and submit the message when you are satisfied.

 
compiler
Level 3

Efile 2/19/2021. No refund to date. I assume the delay is an account of IRS software update as I had adjustment to Covid payment. Is IRS making any progress?

Update:  NOPE

 

Filed 2/22 and still "processing"

 

Mel

CatinaT1
Employee Tax Expert

Efile 2/19/2021. No refund to date. I assume the delay is an account of IRS software update as I had adjustment to Covid payment. Is IRS making any progress?

According to this IRS update as of April 30th:    

 
 

The IRS is now opening mail within normal timeframes. The IRS has also made significant progress in processing prior year returns. As of April 23, 2021, we had 1.3 million individual tax returns received prior to 2021 in the processing pipeline. Including current year returns, as of April 23, 2021, we had 16.9 million unprocessed individual returns in the pipeline. Unprocessed returns include those requiring correction to the Recovery Rebate Credit amount or validation of 2019 income used to figure the Earned Income Tax Credit (EITC) and Additional Child Tax Credit (ACTC). This work does not require us to correspond with taxpayers but does require special handling by an IRS employee so, in these instances, it is taking the IRS more than 21 days to issue any related refund. If, as a result, a correction is made to any RRC, EITC or ACTC claimed on the return, the IRS will send taxpayers an explanation. Taxpayers are encouraged to continue to check Where’s My Refund? for their personalized refund status and can review Tax Season Refund Frequently Asked Questions.  

 
 

How long you may have to wait: The IRS understands the importance of timely processing of tax returns and refund issuance. We are processing returns received over the summer and fall in 2020 due to the extended July 15, 2020 tax filing due date. While the majority of 2019 refund returns have been processed, in some cases, we are processing tax returns that were mailed with a payment even though payment associated with these returns have been processed by the IRS. However, we are rerouting tax returns and taxpayer correspondence from locations that are behind to locations where more staff is available, and we are taking other actions to minimize any delays. Tax returns are opened in the order received. As the return is processed, it may be delayed because it has a mistake including errors concerning the Recovery Rebate Credit, is missing information, or there is suspected identity theft or fraud. If we can fix it without contacting you, we will. If we need more information or need you to verify that it was you who sent the tax return, we will write you a letter. The resolution of these issues depends on how quickly and accurately you respond, and the ability of IRS staff trained and working under social distancing requirements to complete the processing of your return.  

 
 

What you should do: If you filed electronically and received an acknowledgement, you do not need to take any further action other than promptly responding to any requests for information. If you filed on paper, check Where’s my refund? If it tells you we have received your return or are processing or reviewing it, we are processing your return, but it may be under review. We’re working hard to get through the backlog. Please don’t file a second tax return or contact the IRS about the status of your return.  

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

View solution in original post

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