Level 1

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Cost of State return

Forum|Forum|6 years ago
February 29, 2020
4 replies
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I bought Turbo Tax Premier which includes 5 free Federal returns and 1 free state return. I finished my taxes and now Turbo Tax wants to charge me $19.99 for my state return. Why? And what am I doing wrong?

Best answer by xmasbaby0

You just did not read the find print on the box. You got the software for preparing state returns---but there is a fee to e-file the state. You can avoid that e-file fee by printing and mailing the state.

X

xmasbaby0

Answer

Level 15

You just did not read the find print on the box. You got the software for preparing state returns---but there is a fee to e-file the state. You can avoid that e-file fee by printing and mailing the state.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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poorleon

Level 2

I guess I won't be needing Turbo Tax in the future. I have no deductions other than standard but you still want 24.99 to file my simple tax return...bull!

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xmasbaby0

Level 15

@poorleon We cannot see what software you used. $24.99 sounds like the fee to e-file a state return using desktop software. Your desktop software included the program to prepare the state return but there is a fee to e-file the state. That fee can be avoided if you print and mail the state.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

L

lindahuffman59

Level 2

Do I have to pay for the state return to be e-filed and why is it not included in the price of your purchase business and home?

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tsavas823

Level 2

I am very aware of the $19.99, which I will be paying upon filing. I was forced to charge/pay $44.99 to get my CA tax information to populate within my tax filings via TurboTax. I have used TT for 15-20 years and never have seen this. Usually you complete Federal and then get asked 'do you want to work on your state' and it self-feeds/populates information but it would not this year. I had to pay this $44.99 fee to get CA to populate and I have a receipt for what I was charged. Please review again and a refund is due.

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xmasbaby0

Level 15

@tsavas823 We cannot resolve billing issues in the user forum.

We cannot tell from your post what software you used. If you purchased desktop Deluxe--it comes both with and without state software when purchased from retailers--if you purchased it without state included from a retailer there would have been a $44.99 charge to add the state program.

Or if you used online TurboTax the state is an extra charge--it is not included with the fee charged for federal.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 9 p.m. Pacific time

Use the word "billing" -- not "refund."

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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mayorjerry

Level 2

I too am irritated and offended by the efiling of a state return, for what I was led to believe was no charge, only to get to one of the last screens and be charged 24.99 -- not happy with the 'service'.

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Carol1000

Level 2

It use on line version what is cost for. State return

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xmasbaby0

Level 15

Please review the fees----click on the words "state additional" to see the state fee for the version you used.

ONLINE 2020

https://turbotax.intuit.com/personal-taxes/online/

And just so you know—online prices go up in March

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**