Skip to main content
TurboTax
Community
TurboTax
TurboTax
C
chengyang1941
Level 1
February 29, 2020
Solved

Cost of State return

  • February 29, 2020
  • 4 replies
  • 0 views

I bought Turbo Tax Premier which includes 5 free Federal returns and 1 free state return. I finished my taxes and now Turbo Tax wants to charge me $19.99 for my state return. Why? And what am I doing wrong?

    Best answer by xmasbaby0

    You just did not read the find print on the box.  You got the software for preparing state returns---but there is a fee to e-file the state.  You can avoid that e-file fee by printing and mailing the state.

    4 replies

    X
    Level 15
    xmasbaby0Level 15Answer
    Level 15
    February 29, 2020

    You just did not read the find print on the box.  You got the software for preparing state returns---but there is a fee to e-file the state.  You can avoid that e-file fee by printing and mailing the state.

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
    P
    poorleon
    Level 2
    March 17, 2020

    I guess I won't be needing Turbo Tax in the future. I have no deductions other than standard but you still want 24.99 to file my simple tax return...bull!

    X
    Level 15
    xmasbaby0Level 15
    Level 15
    March 17, 2020

    @poorleon We cannot see what software you used.  $24.99 sounds like the fee to e-file a state return using desktop software.  Your desktop software included the program to prepare the state return but there is a fee to e-file the state.  That fee can be avoided if you print and mail the state.

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
    L
    lindahuffman59
    Level 2
    March 9, 2020

    Do I have to pay for the state return to be e-filed and why is it not included in the price of your purchase business and home?

     

    VolvoGirl
    VolvoGirl
    Level 15
    March 9, 2020

    As the prior answer said

    You get one free state PROGRAM download to prepare unlimited state returns. Then each state return (including the first one) is 19.99 to efile, usually goes up to 24.99 March 1. Or you can print and mail state for free.  

     

    You would have to ask Turbo Tax why Efiling state returns from the Desktop program  is not included.  If you are in New York you can efile NY for free.

     

    Contact Customer Service
    5am-9pm Pacific Time Monday - Sunday
    https://support.turbotax.intuit.com/contact/

    What is the Turbo Tax phone number
    https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

    M
    mayorjerry
    Level 2
    July 12, 2020

    I too am irritated and offended by the efiling of a state return, for what I was led to believe was no charge, only to get to one of the last screens and be charged 24.99 -- not happy with the 'service'.

    C
    Carol1000
    Level 2
    January 27, 2021

    It use on line version  what is cost for. State return 

    X
    Level 15
    xmasbaby0Level 15
    Level 15
    January 27, 2021

    Please review the fees----click on the words "state additional" to see the state fee for the version you used.

     

    ONLINE 2020

     

    https://turbotax.intuit.com/personal-taxes/online/

    And just so you know—online prices go up in March

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
    TurboTax flag icon

    Unlock tailored help options in your account

    Create an account
    TurboTax Expert Assist
    TurboTax Expert

    Get answers to all your tax questions

    Our experts are available on-demand, no appointment needed. Get help all year long with TurboTax Expert Assist.

    Explore your options
    Terms & ConditionsAccessibility statement
    Sitemap
    Intuit
    TurboTax Credit Karma QuickBooks MailChimp

    ©1997-2026 Intuit, Inc. All rights reserved.
    Intuit, QuickBooks, QB, TurboTax, Credit Karma, and Mailchimp are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.

    Security Certification of the TurboTax Online application has been performed by C-Level Security.

    By accessing and using this page you agree to the Terms of Use.

    About Cookies Manage cookies

    TRUSTe nResult Certified e-File C-Level Security Certification
    Intuit
    TurboTax Credit Karma QuickBooks MailChimp

    © 2026 Intuit Canada ULC or its affiliated companies. All rights reserved. Intuit, QuickBooks, QB, TurboTax and ProFile are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.

    Copyright © Intuit Canada ULC, 2026. All rights reserved.

    About Cookies Manage cookies Privacy setting

    Intuit
    TurboTax Credit Karma QuickBooks MailChimp

    © 2026, Entreprises Intuit Canada ULC ou ses sociétés affiliées. Tous droits réservés. Intuit, QuickBooks, QB, TurboImpôt et ProFile sont des marques déposées d’Intuit Inc. Les modalités, prix, fonctions et options de service et de soutien peuvent changer sans préavis.

    © 2026, Entreprises Intuit Canada ULC. Tous droits réservés.

    À propos des témoins Gérer les témoins Privacy setting