Can’t track my refund

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@gigiyoung1314 wrote:

Trying to track my refund date on turbo taxes 

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If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

@5462   Sorry no one can call or contact you from here.  This is just a public user forum and we are just other users like you.  Did you have the Turbo Tax fees deducted from your refund?  Then it goes though the SBTPG bank first to take the fees out.  Or if your bank info was wrong the IRS will mail you a check to the address on your return.  

Do you know why the IRS changed your refund?  How much is  missing?  The 2 most common reasons this year is you entered the wrong amount on line 30 for the Recovery Rebate Credit (3rd Stimulus payment) or line 28 for the Child Tax Credit. Those lines are just if you didn't already get the full amount or qualify for more. The IRS knows what they already sent you.

A lot of people answered the questions wrong and tried to claim the credits again. Double check your bank statements to see what the IRS sent you during the year for the 3rd Stimulus payment and Advance Child Tax Credit. And check your IRS account (both accounts if married).
https://www.irs.gov/payments/your-online-account

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@Lovelyolga wrote:

I have only received one stimulus check is there any way you can help me figure out what is going on?

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Stimulus payments were only sent by the government if you are not a dependent on someone else's tax return.

Which of the three Economic Impact Payments did you Not receive?  The $1,200 EIP1 in early 2020, the $600 EIP2 in late 2020 or the $1,400 EIP3 in early 2021.

@Tuplic - Turbo Tax nor anyone on these boards would know that.... if you paper filed, assume it will be 6-9 months from the time you filed until your return is processed.  did you check the WMR tool? 

https://www.irs.gov/refunds

@Dorothyr_- TurboTax does not mail your tax return for you.  If you chose to file by mail, you have to print it, sign and date it in ink, and mail it in yourself.

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.  Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.

Federal and state returns must be in separate envelopes and they are mailed to different addresses.  Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.

To change to e-filing:

https://ttlc.intuit.com/community/e-file/help/how-do-i-change-from-mail-to-e-file-in-turbotax-online/00/26985