2024 W-2 Box 12 conflict

user17615824249 · ‎October 27, 2025

I filed in January, accepted, and just received an email that since my line 12 W2 and filed tax return are different that I need to refile. I itemized using the $80 paid TurboTax feature. I included property taxes I paid for my owned home that I live in, in Florida, which I was under the impression I was allowed to do. However, did I do something wrong? Did the information just get processed improperly on my end or on TurboTax's end? What am I supposed to do? Is the IRS going to come after me now?

I've tried calling but the hold time is up to 50-55 minutes so while I wait I would like some suggestions.

xmasbaby0

If you received an email that says to check the information on Box 12 of your W-2s: Here is a help article. If it matches then no further action is needed.

Any customer instructed to check the accuracy of thein 1099-INT should follow the steps in this article: How do I check my 2024 tax return to confirm the Form 1099-INT information?

If you need any further assistance TurboTax experts are available to answer questions at 844-333-2161 (Monday–Friday, 5 AM to 5 PM PT). When you speak with an expert, mention 2024 1099-INT Incorrect Value so they know exactly what they're calling about.

Here is another help article with steps to follow for users with a 1099-INT who have multiple accounts: How do I check my 2024 tax return to confirm the information on Forms 1099-INT with multiple account...

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

rjs

W-2 box 12 has nothing to do with itemized deductions or property tax. What the email is telling you is that an error might have occurred in box 12 when TurboTax imported your W-2. It's not anything that you did wrong.

There are a lot of different things that can be in box 12 of a W-2. Each entry in box 12 is identified by a one- or two-letter code. Some of them might affect your tax return and some are just informational. If the box 12 entries in TurboTax match your W-2 then it was imported correctly and you don't have to do anything. If they don't match, then depending on what the entries are, you might have to amend your tax return.