2019 download

[smithron1944]

I've tried to get my 2019 tax download with no luck.iThis is why I usually insist on getting a disk.Please Help

[Critter]

See this TurboTax support FAQ on when to expect your Advantage order - https://ttlc.intuit.com/community/choosing-a-product/help/when-can-i-expect-to-receive-my-turbotax-a...

When can I expect to receive my TurboTax Advantage order?

TurboTax Advantage downloads for tax year 2019 will start releasing on November 5 and the CDs will be shipped between November 14 and 22. Check your order status here.

If you ordered TurboTax on a CD, you can also get the downloadable version after it releases in early November. To access, sign in to your TurboTax Advantage account and select Downloads.

[Critter]

New this year …. to download the program you need to use the License Code ...

You get a code to install the CD which will also let you download the program so you don't need to call in anymore if you don't have a CD drive.

Find the License Code
https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/855902

[batkinson72]

AC wont open.

[VolvoGirl]

What is AC?

[fmuilenburg]

Haven't received my download, when can I expect it??

[mskola2]

After completing and paying for my 2019 federal tax return I am unable to download or print my tax forms.  Please advise.  I have used Turbo online for years and never encountered this problem.

[Bernard M]

I just spent  1 1/2 hours trying to load my TT account and it was a waste of time.  You should be paying me for my wasted time.  Why don't you answer a phone and spend some time with a real customer?

[CarissaM]

You can speak with customer service by clicking here. 

[mpacocement]

I cant seem to retrieve my 2019 taxws

[DoninGA]

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@mpacocement wrote:

I cant seem to retrieve my 2019 taxws

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You have to sign onto your 2019 online account using the exact same User ID you used to create the online account.

Close all TurboTax windows on your web browser (including this one).  Copy and paste the account recovery website link onto a new web browser window and run the tool.

Use this TurboTax account recovery website to get a list of all the User ID's for an email address.  Run the tool against any email addresses you may have used - https://myturbotax.intuit.com/account-recovery

If none of the user ID's received will access your 2019 account, then use the option shown in blue on the account recovery website, "Try something else"

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

To access your prior year tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF)

OR -

You may have to start a 2020 tax return before the links on the Tax Home web page become available.  In that case start the 2020 tax return with the User ID you used for the 2019 return.  Once some basic information has been transferred over, Tax Home should be visible on the left column.  Click on Tax Home and then the other links will be shown as in this screenshot.

To access your prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF)

[tbtengel]

need copy for VA

[JeanneLO]

@tbtengel

You can use this TurboTax FAQ to access a prior year's tax return:

How do I access a prior year return?

You can also obtain a free federal tax return transcripts from the IRS: https://www.irs.gov/individuals/get-transcript

[jpatter2018]

I need a copy of my 2019 taxes that I filed with Turbo Tax online last year. How can I get them?

[DoninGA]

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@jpatter2018 wrote:

I need a copy of my 2019 taxes that I filed with Turbo Tax online last year. How can I get them?

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To access your prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF)

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

Or go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript

For a fee of $43 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf