TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer. “21 days” is not a promise from TurboTax or the IRS. Many refunds are taking longer during the pandemic. The IRS is backlogged —-they are still trying to process millions of 2019 returns; they received millions of e-filed on the day they opened for 2020 returns, and now they are burdened with sending out another round of stimulus checks.
Some delays are resulting from incorrect amounts that folks entered for stimulus checks they received. Many people have been confused by the recovery rebate credit and completed it incorrectly. The IRS may delay your refund while they cross-check to see what you received. Some refunds are delayed because of the tax law changes that went into effect recently. If your return has unemployment or the premium tax credit on it, that may be delaying it.
First, check your e-file status to see if your return was accepted:
Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.
You need your filing status, your Social Security number and the exact amount (line 34of your 2020 Form 1040) of your federal refund to track your Federal refund:
To track your state refund:
If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.
The IRS is seriously backlogged due to all the new tax laws and extra stimulus filings, as well as unprocessed 2019 returns left over from the COVID shutdown. Lots of other folks are still waiting, so please continue to be patient. Also see:
As of March 26, 2021, we had 2 million individual tax returns received prior to 2021 in the processing pipeline. Including current year returns, as of March 26, 2021, we had 16.5 million unprocessed individual returns in the pipeline. Unprocessed returns include those requiring correction to the Recovery Rebate Credit amount or validation of 2019 income used to figure the Earned Income Tax Credit (EITC) and Advance Child Tax Credit (ACTC). This work does not require us to correspond with taxpayers but does require special handling by an IRS employee so, in these instances, it is taking the IRS more than 21 days to issue any related refund. If, as a result, a correction is made to any RRC, EITC or ACTC claimed on the return, the IRS will send taxpayers an explanation. Taxpayers are encouraged to continue to check Where’s My Refund? for their personalized refund status and can review Tax Season Refund Frequently Asked Questions.
Since Covid hit last year there is no "NORMAL" any longer ... https://www.irs.gov/refunds
Several items can delay the processing of the 2020 return ... some of which are :
> repayment of the PTC
> stimulus credit on line 30 of the 2020 form 1040
> if you used the 2019 earned income for the 2020 EIC &/or CTC/ACTC
> if you have prior year balance dues or unfiled returns
> the info on the W-2 doesn't match what the employer sent in and/or the employer's W-2 is not yet on file
> a variety of other items that require humans to look at
Due to understaffing and overtasking at the IRS again this year many returns will be delayed for as much as months. The aging computer system is being over taxed trying to process millions of 2019 returns and 2020 returns (some of which will need extra processing this year due to the late tax law changes) AND putting out the third stimulus payments. If you want to vent to someone then contact your local congress person and demand they fund the IRS sufficiently so that they can hire enough people and update their computer systems to handle all of the demands made upon this agency. The IRS can only do so much with the continued reductions to their budget.