I was supposed to received my refund today and I didn't

[Heather14 · Accepted solution]

When the status of your refund is Refund Sent, it means the IRS has sent your refund to your financial institution for direct deposit.

This status will tell you when your refund was sent to your bank. It may take your financial institution 1 – 5 days to deposit the funds into your account. Please wait until it’s been five days from the date we sent the refund to your bank to check with your bank about the status of your refund. This time frame is provided to allow for the variations in how and when banks deposit funds.

 If you haven't received your refund in your account after the 5 day waiting period, you can call the IRS. IRS representatives will be able to research the status of your refund if your return was accepted (received) more than 21 calendar days ago. The number to call them at is 1-800-829-1040, but prepare yourself for a potentially long wait times.

Please see the following IRS link for more information:

https://www.irs.gov/Refunds/Tax-Season-Refund-Frequently-Asked-Questions

[Aurora121519]

I was suppose to get direct deposit and now they said they couldn’t do it why is that 

[CarissaM]

If you elected to have your fees deducted from your refund, the IRS will send your return to Santa Barbara Bank, where they will deduct the fees and then deposit any remaining refund into your account. 

You can track your refund at the Santa Barbara website by clicking here. 

[sherrijarrett420]

I was told my tax refund would be on my NetSpend card today my card number is [PII removed] is this the right card I , I have my account number and my router number but I don't remember if was my net spend or my Global cash card I didn't get my 177.00 today  I efiled March 30 and it's accepted march31

[CassLO]

Once your refund status on the IRS Where’s My Federal Refund? site shows "Refund Sent" it can take 1 to 5 business days for the financial institution to deposit fund into your account.

If you are looking at the date from TurboTax, Turbotax gives an estimated date based on the IRS's 21 day timeframe. So it all depends on the IRS and how fast your tax return moves along in the system. TurboTax does not receive any updates from the IRS.

Please see the links below for more information:

• Where's My Tax Refund? The IRS Refund Timetable Explained
• IRS Tax Season Refund Frequently Asked Questions
• When will I get my IRS tax refund?

[BoBoski1966]

Refund was supposed to come today per Turbo tax. 

[DoninGA]

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@BoBoski1966 wrote:

Refund was supposed to come today per Turbo tax. 

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Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.

Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.

If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds

If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

[5133943444]

I was supposed to receive my refund today and didn’t because someone let me know what’s going on

[CatinaT1]

While you do get a date from the Internal Revenue Service as to when your refund should be available, they do not specify exact times. If you have a deposit date of today and have not received your refund yet, be patient.

There are no fixed times or hours when you can receive your 2024 tax refund during the 2025 Tax Season.

Additionally, each bank varies on when they post direct deposits. Even if your bank "usually" posts direct deposits at a certain time, they may handle Tax Refunds differently. Some banks might post once in the morning and once in the afternoon, only one time a day, and some may instantly.

In the Community, we do not have access to your TurboTax account and can not tell you where your refund is or why you do not have your deposit yet.

If your refund date has passed and you have not received your refund, it may be that your direct deposit, for a variety of reasons, was not able to be completed and your refund is coming as a paper check to the address on your return.

If you need to call TurboTax Customer service, here is a link:  Turbo Tax Customer Service