Was your return accepted?
When you e-file your federal return you will receive two emails from TurboTax. The first one will say that your return was submitted. The second email will tell you if your federal return was accepted or rejected. If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.
First, check your e-file status to see if your return was accepted:
If the IRS accepted it, what does it say here?
https://www.irs.gov/refunds Or does your account say “Ready to Mail?”
Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.
You need your filing status, your Social Security number and the exact amount (line 20a of your Form 1040) of your federal refund to track your Federal refund:
To track your state refund:
On the IRS site you are also offered the use of an app called IRS2Go
If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.
“Ready to mail” or "printed" means that your tax return has not been filed. Either you could not e-file for some reason , or you chose to file by mail. OR if you really did already mail your return, the software does not have any way to know that you put your return in an envelope and took it to a mailbox, so it will always say “ready to mail” in your online account.
TurboTax does not mail your return for you. You have to print it, sign it, and mail it yourself. When you mail a tax return, you need to sign it where it says "Sign Here" and write in the date you signed it by the word "Date". Attach copies of your W-2 and any other documents that show taxes withheld to the left side of the papers where it says "Attach Forms..."
When you print your return, it will print with filing instructions that tell you where to mail it. Pay careful attention to the address you mail your return to —federal and state returns do not get mailed to the same place.
It is not required, but is a good idea, to use a mailing service that will track your return or provide you with a receipt showing that the IRS got it--such as Fedex, UPS, or certified mail. It will take about 4 weeks and then you can track the status of your return at the IRS website.
You can print your return by following the instructions below
Sign in to your account using exactly the same account and user ID that you used to prepare your return.
On the bottom of the screen find Your tax returns & documents and click on Show. Click on the Year and Click on Download/print return (PDF)
To send your tax return by mail and get a receipt to see that the IRS and/or your state received it:
To track your Federal refund:
To track your state refund:
@71732016 Please see the TurboTax FAQ How do I contact the Internal Revenue Service (IRS)? for information on how to contact them.
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