I haven´t receive my refund back. My status is: Printed.What should I do?

[44641676x]

I haven´t receive my refund back. My status is: Printed.What should I do?

[xmasbaby0 · Accepted solution]

“Ready to mail” or "Printed" means that your tax return has not been filed.  Either you could not e-file for some reason , or you chose to file by mail.  OR if you really did already mail your return, the software does not have any way to know that you put your return in an envelope and took it to a mailbox, so it will always say “ready to mail” in your online account.

TurboTax does not mail your return for you.  You have to print it, sign it, and mail it yourself.  When you mail a tax return, you need to sign it where it says "Sign Here" and write in the date you signed it by the word "Date".  Attach copies of your W-2 and any other documents that show taxes withheld to the left side of the papers where it says "Attach Forms..."

When you print your return, it will print with filing instructions that tell you where to mail it.  Pay careful attention to the address you mail your return to —federal and state returns do not get mailed to the same place.

It is not required, but is a good idea, to use a mailing service that will track your return or provide you with a receipt showing that the IRS got it--such as Fedex, UPS, or certified mail.  It will take about 4 weeks and then you can track the status of your return at the IRS website.

You can print your return by following the instructions below

1 Select the My Account drop down in the upper right and choose Print Center.

2 Under the Choose your option section, select which forms you want to print.

3 Click Print save or preview this year’s return.

4 Click Print.

5 Mail to the address specified in your return

Tip: You must be inside your return when you click on My Account 

To send your tax return by mail and get a receipt to see that the IRS and/or your state received it:

https://www.usps.com/taxes/welcome.htm

To track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433

On the IRS site you are also offered the use of an app called IRS2Go

To change to e-filing:

https://ttlc.intuit.com/questions/3399683-how-do-i-change-from-mail-to-e-file-in-turbotax-online?jum...

[Manzanito1]

Haven't received my taxes why or federal

[Wendyyro]

hello . i will like to know why havent received my refound ,

[Cass0317]

First, check your E-file status. Sign in to TurboTax to check your current status. You'll find it in Tax Home after sign in. Once you are accepted, you are on the IRS payment timetable. Only the IRS knows the status of processing your tax return, whether you owe taxes or are due a refund. In prior years, the IRS issued more than 9 out of 10 refunds to taxpayers in less than 21 days last year. 

Once you have e-filed your tax return, there are a few ways to check the status of your refund:

You can use the IRS Where’s My Refund? tool (fastest option) or you can download the IRS2Go app to check your refund status.

Here is the general timeline of e-filed returns:
Transmission > Acceptance > Processing > Approval > Refund.

Please see the TurboTax FAQ links below for more information:

• When will I get my IRS tax refund?
• Why do some refunds take longer than others?

@Wendyyro

[76carriage]

I haven't received my refund.

[xmasbaby0]

@76carriage

First, check your e-file status to see if your return was accepted: 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount  (line 35a of your 2021 Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved

https://ttlc.intuit.com/questions/2724106-my-return-is-accepted-but-still-not-approved-is-there-a-pr...

OR——if you filed by mail, expect a long wait.   It is taking the very backlogged IRS six to nine months to process mailed returns.   Until a human opens your envelope and enters the data into the system, nothing will even show up on the refund site, so you will have to be very patient.

[reyesj05]

I haven´t receive my refund back. My status is: electronic.  What should I do? 

[VolvoGirl]

Huh?  Where does it say electronic?  Did you efile?  Was it Accepted?  

If you used the Online version you can check your efile status here     

https://turbotax.intuit.com/tax-tools/efile-status-lookup/   

When you efile you get back 2 emails.  The first email only confirms the transmission.  The second email says if the IRS (or state) Accepted or Rejected your efile.  And check your spam folder for them.

When you log into your Turbo Tax account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc.  What does it say?