I have filed using Turbo Tax for many years. I keep my own files, but file via e-file. Why don't my records show in your history or data files?

[tanelson3]

I have a tax question about about the selling of a second home in a revocable family trust we bought in 2003 but then allowed our married daughter and her family to move in and we moved into a rental and now have inherited my wife's parents home. When we sell the first home what are the Capital Gains issues?

[xmasbaby0]

"Why don't my records show in your history or my data files?"

If you used desktop software  (CD/download) your tax files are stored only on your own hard drive or any backup device you used like a flash drive.  They are not stored online.    If  you used online TurboTax software then the returns are saved online for seven years.  The IRS and TurboTax save tax returns for seven years.

If you used online then you can access them by going to exactly the same account(s) and using the exact user ID you used to prepare the returns.

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

Account recovery

https://myturbotax.intuit.com/account-recovery/

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

https://ttlc.intuit.com/questions/1901535

https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac

https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows

To get a copy of your previously filed returns prepared with online TurboTax https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-in-turbotax-online

https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-this-year-in-turbo...

[Critter-3]

You said you let your family live in the home for more than 3 years of the last 5  but you did not say if you have been reporting this as a rental property all these years.   If you have then you will sell the rental and pay taxes on the profit and recapture the depreciation allowed.  

If this has not been a formal rental then you will pay taxes on the profit.