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Please contact Turbo Debit Card support toll-free at (888) 285-4169 or if you would prefer to use the mobile app, you can download the Turbo Card mobile app for free from the App Store or Google Play.
With the Turbo Card mobile app you can:
Check your balance and transaction history
Locate an ATM
Deposit checks*
You can also Sign in to your account to see your balance history, track your spending, send money, pay bills, and more after you create a login.
Need help to change pin
No one in this user forum can access your Visa account or help with it.
For help with your pre-paid Visa card:
Call (888) 285-4169
There is a “Help” link in the top corner of the web site for the card:
https://www.turboprepaidcard.intuit.com/
LOST CARD
Ignore the prompt asking for your card number. Choose #1 for lost, stolen, or cards never received, then choose #2, enter SS# if prompted and continue following the instructions.
The Turbo® Visa® Debit Card is provided by Green Dot Corporation and is issued by Green Dot Bank pursuant to a license from Visa U.S.A Inc. Green Dot Corporation is a member service provider for Green Dot Bank, Member FDIC. Visa is a registered trademark of Visa International Service Association. Green Dot Bank operates under the following registered trade names: GoBank, Green Dot Bank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage. Green Dot is a registered trademark of Green Dot Corporation.
I would like to change my pin
No one in this user forum can access your Visa account or help with it.
For help with your pre-paid Visa card:
Call (888) 285-4169
There is a “Help” link in the top corner of the web site for the card:
https://www.turboprepaidcard.intuit.com/
LOST CARD
Ignore the prompt asking for your card number. Choose #1 for lost, stolen, or cards never received, then choose #2, enter SS# if prompted and continue following the instructions.
The Turbo® Visa® Debit Card is provided by Green Dot Corporation and is issued by Green Dot Bank pursuant to a license from Visa U.S.A Inc. Green Dot Corporation is a member service provider for Green Dot Bank, Member FDIC. Visa is a registered trademark of Visa International Service Association. Green Dot Bank operates under the following registered trade names: GoBank, Green Dot Bank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage. Green Dot is a registered trademark of Green Dot Corporation.
Help me I need to change my pin forgot it
@Jackv559 wrote:
Help me I need to change my pin forgot it
Go to this Turbo® Visa® Debit Card FAQ's website - https://turbodebitcard.intuit.com/help-faq-s
I need to change my visa card pin number
@S119gh7 wrote:
I need to change my visa card pin number
Go to this Turbo® Visa® Debit Card FAQ's website - https://turbodebitcard.intuit.com/help-faq-s
need Pin numberr
@Robert1610 wrote:
need Pin numberr
https://turbodebitcard.intuit.com/help-faq-s#ATMusagePIN
I forgot my PIN. How do I reset it?
If you forget your PIN or would like to change it, you can make the change by logging in to the Turbo Card App.
How do I get a PIN number to file my taxes
Are you referring to the Self Select 5 digit pin number?
If you don't remember the one you chose last year you can create a new one to use.
Please see the TurboTax FAQ: What is the difference between the five-digit Self-Select PIN I created last year and my Self-Select... for more information.
I forgot last years pin number. How to change
For the purpose of signing your electronic return, you can reuse your Self-Select PIN from last year or create a new one to use. It doesn’t matter which option you choose. For identification purposes, you need to enter either last year’s Self-Select PIN or adjusted gross income (AGI).
To find you AGI, please see the TurboTax FAQ below:
The Self-Select PIN is a random five-digit number that you enter as your electronic signature when e-filing your return.
The IP PIN is a six-digit number that the IRS assigns to victims of tax-related identity theft.
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