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it dose not allow you to set up an account without a card number. How do you get around that?
"You will receive an email with instructions on how to create your online account. Once your online account is set up, you will receive temporary card information that you can use to spend online. You should receive a physical card in the mail within 5-10 business days after the IRS accepts your return."
Please see this Turbotax FAQ for more information, https://ttlc.intuit.com/community/refunds/help/about-the-refund-advance-temporary-card/00/27511
I called them a few times but They’re send my personalized card faster because of technical difficulties on their end
You should receive an email with instructions on how to create your online account. If you can’t find it, check your junk mail folder. The sender will be turboprepaidcard@email.turboprepaidcard.intuit.com. If you cannot locate it after checking your junk mail folder, or are having trouble creating an account, or logging into your Turbo Prepaid Card online account, call us toll-free at (888) 285-4169.
Here is some additional information on your Refund Advance temporary card!
I Cant Access My Temporary Card Info
If you created a Turbo Visa Debit Card online account and have funds available but you’re unable to use your temporary card number for online purchases, call toll-free at (888) 285-4169. For more information, please click here.
When did you receive your temp card email? I still haven’t and i got my approval email yesterday. I’ve check everywhere, spam, junk
@Jessicamk94 I received an email when my refund was accepted and then the very next day I received and email saying my funds were deposited onto my card but when I clicked the link to login for the temporary card information I couldn’t find anything so I had to wait until I got the actual card and then activated it.
If you created a Turbo Visa Debit Card online account and have funds available but you’re unable to use your temporary card number for online purchases, call toll-free at (888) 285-4169. For more information, please click here.
How did you get your 16 digit card number (temp card) I can only see the last 4 numbers.
If you have any questions or need assistance with your Turbo Prepaid Visa Card, visit TurboPrepaidCard.com. Please click this TurboTax Help link to learn more.
Thank you. I called the Customer service line and they were no help at all.
I tried to order food online and it wouldn’t go through. Not on Grubhub, ubereat, postmarked, dominoes, or anything! Called customer care and they said my card was fine & they would put in a ticket & to wait an hour. Smfh. An hour later still nothing! I could’ve waited for my actual refund
It’s says my account has been locked ??? I got a refund advance but no card and nothing was sent to me to get a temporary card?
It is my refund got rejected 2 x it wouldn’t let me claim my son because he is 18 so it lowered my refund then it accepted it gave me an advance but no card info and it says I am locked out of the login for 24 hours !!!
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