hi

[asawyer8200]

I filed my 2019 on TurboTax, next day I get an email saying they need my 2018 AGI, if I filed please disregard the email..will I need to Amend or what?

[TerukoL]

Amending your return means filing a new form, 1040X. This is only required in certain situations. In other situations, you can change your original return and you should not file a new form. Please click Do I need to amend? to learn more. 

[asawyer8200]

so will I get my taxes onto my card then? I filed Jan 28th & got that email saying that..I'm so confused to what to do hahaha..

[AshleyLO]

Amending does not change how you will receive your refund in most cases. However, it may delay your refund depending on how long it takes you to send in the requested information. Therefore, you most definitely will want to respond to your email as soon as possible.

If you need assistance finding your AGI from 2018, please visit: https://ttlc.intuit.com/community/agi/help/how-do-i-find-last-year-s-agi/00/25947

[asawyer8200]

TurboTax said I filed but I don't understand why it needs my 2018 AGI..it says ready to print but I wanted it to go on my bank card..how long will that take? 

[BrandiLO]

As long as you haven't already mailed your 2019 paper return, you can switch to the e-filing method. Please click here for instructions. 

[asawyer8200]

I recieved my W2 in the mail, I decided to do my own taxes on TurboTax.for the 1st time, which I'm sure I done right since it said Congrats I filed my 2019 taxes, until 4 days later I recieved an email saying that they need my 2018 AGI.. I can't go back & edit it..So, I'm assuming everything is right? If so, when will my tax money go onto my card? I filed Jan 28th.

[JeanneLO]

If you received an email from us that your tax return was rejected because your AGI was not correct or missing it will need to be corrected, please see this TurboTax FAQ: https://ttlc.intuit.com/community/rejections/help/how-do-i-fix-a-rejected-return/00/26136

You can check your refund status here. Typically it takes about 21 days to receive your refund from the IRS when you e-file and choose direct deposit as your refund choice. Also you will get personalized refund information if you check back with Where's My Refund? once the IRS has processed and approved your refund. Please see this TurboTax FAQ for more information: https://turbotax.intuit.com/tax-tips/tax-refund/wheres-my-tax-refund-the-irs-refund-timetable-explai...

Now, if you claimed the Earned Income Tax Credit (EITC) or the Additional Child Tax Credit (ACTC) you may have a delay.

Please see this TurboTax FAQ: Some 2019 federal refunds are delayed due to the PATH Act for more information. 

To check on a state refund please visit your state Department of Revenue website.