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TAX REFUND 2018 2019 please help

Still nothing jan28 when I filed and accepted jan29 I filed for a paper check it’s been passed 21days
drx93
New Member

TAX REFUND 2018 2019 please help

Paper check take longer I believe ots a differ process when you e file than mail
steph80
New Member

TAX REFUND 2018 2019 please help

I filed 02/07/19 and got accepted the same day, up until a week ago I had the same message "refund received topic 52" as of Friday, March 1st my bars disappeared and it says refund is still processing and still no refund or ddd.

TAX REFUND 2018 2019 please help

Still hvnt received anything! Getting frustrated with TurboTax!! Hv to pay just to talk to a agent!! That’s crap- I just want to know where’s my refund and do I need any additional information
jawandu1989
Returning Member

TAX REFUND 2018 2019 please help

Seems like most people that utilized turbo tax this year are getting these error codes..So next year I wont be using this system ..Have to pay yo talk to an agent then they tell u it's nothing they can do just wait
steph80
New Member

TAX REFUND 2018 2019 please help

Agreed this was my first time using turbotax and will not be using them next year

TAX REFUND 2018 2019 please help

I am with all of you. Accepted on January 29 a week later got an error that my information did not match was told to put single instead of HOH by somebody online and I did that worked but it just said it still being processed.  Call the IRS and was told that they sent me identity check on February 4. By the way that was February 20… The next day I actually did receive the letter and identified myself and they close the case kept trying to log into the app and it kept saying my information did not match… Called the IRS again since I cannot order transcripts or see anything on the app and they told me it’s just processing they don’t see any other errors… Called again on Friday and it was a very nice man and he told me the same thing that he did not see any errors that it was processing I still have to use single instead of HOH to login now it says it’s being processed instead of still being processed I don’t know if that’s a good sign or not I’m going to call them again on Friday :(

TAX REFUND 2018 2019 please help

na

TAX REFUND 2018 2019 please help

 got tax topic 152 last year, and also got it this year. I was stunned! 2 years in a row. While you might read all types of answers on this, basically your return has been pulled and is under manual review. This could be because of the percentage of itemized deductions you took as compared to your income, mine was due to charitable contributions last year. I had to provide support of those contributions, It then took 2 months to process my return. I NEVER received a letter. I called IRS after my WMR kept saying TT 152 and my bars had disappeared. I’m wondering how many years it would’ve taken the IRS to contact ME, had I not been aggressive enough to contact them. Anyway, I took no charitable contributions this year, and still my bars disappeared and went to TT 152 yesterday. I’m depressed about this, as I had expected a quick refund, now I know I am looking at a minimum of 8 more weeks (based on last year).

TAX REFUND 2018 2019 please help

I need th

TAX REFUND 2018 2019 please help

Ineed a phone number to find out the date I filed my 2018 taxis to find out where it is 

CassLO
Intuit Alumni

TAX REFUND 2018 2019 please help

@cloudchaser13hotmailcom If you filed with TurboTax, you can follow the instructions in this link to get your 2018 tax return information: How do I access a prior year return?

Or for assistance with this, you can call TurboTax and speak with an agent. TurboTax customer service/support does not have a single phone number but has many different phone numbers based on the type of platform used.  So that we can direct your call to the best person/department to help you:

  1. Click on this link: Contact Us
  2. Select your TurboTax platform.  
  3. Ask your question / state your problem.  Do NOT use the word "refund' or you will get a phone number for tax refunds.
  4. Click Submit.
  5. On the next screen, choose the Call option and follow the instructions.  You will be given the approximate wait time.  

You'll get a toll-free number to a TurboTax expert who is specially-trained to handle your particular issue.

"Irene2805 Employee Tax Expert"

Then for the status of your refund you would need to contact the IRS:

How do I contact the Internal Revenue Service (IRS)?

Note: 

You will need to follow the prompts in order to speak to an IRS agent. There is a high call volume this time of year.

When calling the IRS do NOT choose Option 1.   

Choose Option 2 after you choose the language.   

Then Press 1    

Then Press 3   

Then Press 2, it will then transfer you to an agent.  

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TAX REFUND 2018 2019 please help

Where do we enter the amount of refund from our 2018 1040 that we are applying to our 2019 1040?  When we entered it in the space where it seemed it should go, it reduced our 2019 refund, instead of increasing it.

TerukoL
Intuit Alumni

TAX REFUND 2018 2019 please help

If you didn't transfer your 2018 return over, you can manually enter the amount by doing this:

  1. Open (continue) your return, if you don't already have it open.
  2. Search for refund applied to this year and select the Jump to link in the search results.
  3. Scroll down to the 2018 Refund Applied to 2019 section.
  4. Select Start next to the appropriate category (federal, state, or local) and follow the instructions.

Please click How do I get credit for a 2018 refund applied to 2019's taxes? to learn more. 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

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