Can not Download/Print 2018 Tax Return?

[alencantrell]

Every time I click the option "Download/Print Return(PDF)" I get this message

"To download your past TurboTax returns, you need to register your account first

We’ll walk you through the steps to do this—it shouldn’t take long."

My account is registered and I  have been using Turbo Tax since 2014 and have previously downloaded them before with no issue.

[DoninGA · Accepted solution]

This is new for tax year 2019 -

See this TurboTax support FAQ for accessing prior year online tax returns - https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/270...

[alencantrell]

EDIT: I figured it out! Thank you!

I believe I have already gotten past this point because I started my 2019 taxes, but I am still receiving the same message.

[judithkugle]

I can not download nor can I get a PDF of my tax return!  Obviously it is imperative to have it.  I will be happy to send you a screen shot of the error message.  I am extreamly unhappy with Turbo tax, think I'l  go back to another company next year.

[CassLO]

Please see the TurboTax link below for assistance downloading/printing prior years returns:

Unable to download a prior year return error in TurboTax Online

How do I access a prior year return?

Or go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript

For a fee of $50 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf

[marvaleo]

When I downloaded the 2019 return, my 2018 filing came up as usual.  I entered my Social Security and check basic information.  All good.

Going back in to download brokerage information, last year's numbers were gone and this year's down load doesn't seem right.

[BrandiLO]

Please click here and review the last comment in this thread by Super User Hackitoff. If you prefer to speak with an agent, please click here to get in contact with customer care. Please be sure to enter the correct product, edition, and a detailed description of your issue. If you see a message that says "We can't find an answer to your issue", please click the "Try Something Else" drop down. Once you fill out the form you will be given a service ticket number and a phone number to contact customer care.

[kkotouc]

I need to download and print my 2018 tax return

[DoninGA]

---

@kkotouc wrote:

I need to download and print my 2018 tax return

---

To access your current or prior year tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF)

See this TurboTax support FAQ for accessing prior year online tax returns - https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/270...

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

Or go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript

For a fee of $50 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf

[hall925416]

I need assistance downloading my 2018 tax fillings and W2 form

[Hawkeye1e]

I need 2018 tax return

[ChondelLO]

For information on how to access your prior years return, please click the link below.

How do I access a prior year return? - Community

[Pipeliner1]

Had the same problem and finally talked to a real person from TurboTax.  You have to use Google Chrome 

as your browser, then go back into your turbotax acct. and you can download/print your return with no problems.  Every other browser will give you a download of gibberish.  

[Marcus Vas]

It is almost impossible for me to get help with the question of how to download 2017 and 2018 tax returns prepared with TurboTax

[marvaleo]

I had this problem for two years -and then I figured out I had backed up my computer files and then deleted old financial information from my computer.  When I went to the back ups and retrieved the TurboTax files into my docs the current TurboTax could retrieve them.