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Ruthie64
Returning Member

Your transmission didn't go through We could not e-file your return for the following reason: We had a problem while saving your return for filing. Please try to e-file again and if that fails contact customer service.

Did you get your issue resolved?

CatinaT1
Expert Alumni

Your transmission didn't go through We could not e-file your return for the following reason: We had a problem while saving your return for filing. Please try to e-file again and if that fails contact customer service.

Try using 123 Main St for your address. Leave the zip code as is.

 

If that doesn't work, please call Customer Service and tell them you have a "block payment issues, possibly due to billing or an invalid license" and the agent should be able to help you. Here is how you reach customer service:  Turbo Tax Customer Service 

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Your transmission didn't go through We could not e-file your return for the following reason: We had a problem while saving your return for filing. Please try to e-file again and if that fails contact customer service.

I'm having the same issue except mine says I'm not entitled to e-file one or more formats. I've never had an issue, is anyone else having the same problem? Hopefully they can fix it soon

ryanmyher
New Member

Your transmission didn't go through We could not e-file your return for the following reason: We had a problem while saving your return for filing. Please try to e-file again and if that fails contact customer service.

Are people still having this issue? I have tried everything(clearing cache, logging out, different browsers, etc) 

Has anyone gotten this to work?

MarilynG1
Expert Alumni

Your transmission didn't go through We could not e-file your return for the following reason: We had a problem while saving your return for filing. Please try to e-file again and if that fails contact customer service.

Here's How to Turn Off Anti-Virus Programs for a connectivity issue.

 

@ryanmyher 

 

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**Mark the post that answers your question by clicking on "Mark as Best Answer"

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