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Your transmission didn't go through We could not e-file your return for the following reason: We had a problem while saving your return for filing. Please try to e-file again and if that fails contact customer service.

I didn't have a 1099-B. I tried that approach with my 1099-INT, but no luck. 

Your transmission didn't go through We could not e-file your return for the following reason: We had a problem while saving your return for filing. Please try to e-file again and if that fails contact customer service.

Same issue! They need to fix the software. 

kawikap
New Member

Your transmission didn't go through We could not e-file your return for the following reason: We had a problem while saving your return for filing. Please try to e-file again and if that fails contact customer service.

I appreciate the idea, and I'm glad that it worked for you.  I followed this advice and manually entered all of my 1099s since I also had many transactions.  In my case it did not fix the issue.  I'm replying here so that turbotax knows that this fix did not work in at least one case. 

Your transmission didn't go through We could not e-file your return for the following reason: We had a problem while saving your return for filing. Please try to e-file again and if that fails contact customer service.

finally worked for me on it own. did not have to do anything

good luck

pthechild
New Member

Your transmission didn't go through We could not e-file your return for the following reason: We had a problem while saving your return for filing. Please try to e-file again and if that fails contact customer service.

just worked for me too, didn't have to do anything

Your transmission didn't go through We could not e-file your return for the following reason: We had a problem while saving your return for filing. Please try to e-file again and if that fails contact customer service.

Did y'all just keep trying or did you leave it alone for awhile and come back later. 

Your transmission didn't go through We could not e-file your return for the following reason: We had a problem while saving your return for filing. Please try to e-file again and if that fails contact customer service.

I just try it again because somebody said it finally worked and it worked for me! I didn't change anything just tried to submit it again and it worked. 

Your transmission didn't go through We could not e-file your return for the following reason: We had a problem while saving your return for filing. Please try to e-file again and if that fails contact customer service.

If you still can't get it to file. I got the email saying it was fixed, but it still wouldn't work. So I signed out, cleared my cache and went back through the process of confirming my income and deductions. Just basically hitting continue. At the end of that process, it worked. 

despinoza
New Member

Your transmission didn't go through We could not e-file your return for the following reason: We had a problem while saving your return for filing. Please try to e-file again and if that fails contact customer service.

I am having the same issue.  Did your problem get resolved? 

Your transmission didn't go through We could not e-file your return for the following reason: We had a problem while saving your return for filing. Please try to e-file again and if that fails contact customer service.

Here's what worked for me (after 3-4 attempts) - hit submit/efile button over and over again until it succeeded.

Your transmission didn't go through We could not e-file your return for the following reason: We had a problem while saving your return for filing. Please try to e-file again and if that fails contact customer service.

I'm still having the same issue with 3 different returns. I will no longer be able to use turbo tax if you can't file.

Your transmission didn't go through We could not e-file your return for the following reason: We had a problem while saving your return for filing. Please try to e-file again and if that fails contact customer service.

Why I am not able to save my file. I have paid for electronic filing, but I am unable to efile because I cannot save the file.

 

What can I do?

Your transmission didn't go through We could not e-file your return for the following reason: We had a problem while saving your return for filing. Please try to e-file again and if that fails contact customer service.

did you get got fix?  I have the same issue and I am not sure if I should call customer service

CatinaT1
Expert Alumni

Your transmission didn't go through We could not e-file your return for the following reason: We had a problem while saving your return for filing. Please try to e-file again and if that fails contact customer service.

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

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Ruthie64
Returning Member

Your transmission didn't go through We could not e-file your return for the following reason: We had a problem while saving your return for filing. Please try to e-file again and if that fails contact customer service.

I have tried over and over again and Intuit will not approve my credit card payment. I continue to get the message "We are sorry we are having trouble authorizing your credit card. Please verify your billing address, credit card number and CVV number" which I have done this a LOT of times, but isn't fixing my problem. I even called my bank to make sure I wasn't having issues with my method of payment.

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