Windows 2022 Premier - Transmit failed validation error

[w2hp]

I tried to e-file Fed and 2 state returns and received FAILED_VALIDATION error message with the text indicating that my Fed return and state returns were not matched.  It told me to get software updates.  I had to do the manual patch as auto update did not work.   After that I received the green check mark indicating that updates were complete but when I tried to file again, I received the same error message.   I spent a 1.5 hrs on the phone with intuit help desk (Sandra was fantastic) and after we uninstalled Turbo, reinstalled from my CD and updated my Windows 10 everything worked fine.   good luck.  Call the help desk if need be.  They were quick to answer and very patient.

[CatinaT1]

Another user was able to solve this by updating his Windows.

1. Updated my WINDOWS software. 

2. Rebooted computer. 

3. Installed TurboTax update that was not previously available before Windows update was completed.

Here are several troubleshooting steps that you can try:

• If you are using a downloaded version, uninstall and reinstall the program from your MyDownloads folder.  How do I find my TurboTax for Windows software download?
• If that doesn't help, or you downloaded TurboTax from a CD, try a manual update. What is a manual update?
• Turning off your VPN and anti-virus software during the update can help as well.

[iabayev]

 @ErickaY are you able to assist with a validation error upon transmitting my return. I submitted a copy of my return to agent and token number is 1232020. Thank you.

Irina

[CatinaT1]

Did you try doing  a manual update. What is a manual update?