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Level 1
February 15, 2021
Question

Will you e-mail me my 2019 transcripts confirming our AGI.

  • February 15, 2021
  • 2 replies
  • 7 views
I was e-filling my 2020 taxes and they were rejected because it was stated that the AGI was incorrect. I looked at my last years taxes and what I have on it is what the IRS is saying is incorrect.

2 replies

VolvoGirl
Level 15
February 15, 2021

No one can email it to you.  You have to access it yourself.

 

When did you file 2019? If it was late in the year or you mailed it, try putting in zero for the AGI. And see, https://ttlc.intuit.com/community/rejections/help/what-if-i-entered-the-correct-agi-and-i-m-still-getting-an-e-file-reject/00/27031

How to correct the AGI
https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If you can’t get it to efile you will have to print and mail it.
How to mail a return from the Online version
https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online/00/26258

Be sure to attach copies of your W2s and any 1099s that have withholding on them.  You have to mail federal and state in separate envelopes because they go to different places.  Get a tracking number from the post office when you mail them for proof of filing.


For AGI Reject code 031
https://ttlc.intuit.com/community/rejections/help/e-file-reject-ind-031-04-or-ind-032-04-the-agi-or-self-select-pin-from-last-year-doesn-t-match-irs/00/27197

fanfare
Level 15
February 15, 2021

even if your transcript verifies your amounts, you can still get rejected.

This has been shown to be a TurboTax bug.