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you should eventually arrive at a page that gives you an option to e-file or mail. if you select mail you'll be taken to the next page which gives you the option to print your returns. selecting e-file will take you through a series of pages. eventually you'll arrive at a page that will have an icon to transmit your return. efiling will result in receiving up to 2 emails the first will tell you it's been transmitted and the second will tell you if it has been accepted or rejected. if rejected you can post back with the entire reject message and we may be able to help you successfully e-file.
Do you want to mail instead of efile? If you don't want to efile,
https://ttlc.intuit.com/community/print-and-file/help/i-don-t-want-to-e-file/00/25930
How to print and mail your return,
https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...
When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS received the return. Don’t forget state.
Important! Mail Federal and State in separate envelopes and mail each year in separate envelopes.
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