Why doesn't TurboTax support PayPal payments for Federal tax using ACI Payments Inc. or payUSAtax.com?

[csstile]

TurboTax does not suppor the use of PayPal to pay federal taxes through ACI Payments or payUSAtax.com. I have to use a work around where I select the payment by check option and then forward the payment receipt as proof of payment with the voucher. The two payment options are provide an interest free payment option with a nominal fee and should be supported with TurboTax.

P.S. I could find no option to submit a question in the Community section. I had to find a workaround on TurboTax.com through the automated chat function to get an option to submit a question.

[Carl]

WHen you owe taxes to your state or IRS, TurboTax does not, can not and will not be a middleman in that transaction. It's the taxing authority that determines what form of payment they will accept. TurboTax has no say in it. For the IRS, you can pay your taxes directly on line at www.irs.gov/payments. For the states, not all support online payment of state taxes. See https://ttlc.intuit.com/turbotax-support/en-us/help-article/state-taxes/contact-state-department-rev... to find your state and see if they offer online payment of state taxes due.

[csstile]

Carl,

Do you work for Intuit? I didn't think so. So why don't you let someone who works for TurboTax answer the question. Riddle me this Carl, Why are TurboTax's current payment methods (e.g. Direct debit, Credit or Debit Card, Check or money order, IRS Installment Agreement and Cash (at retail partner)) any different from provding an option to use ACI Payment, Inc. and payUSAtax.com? TurboTax is already a "middleman" for the existing payment options so what's the difference? And both payment options I've suggested are considered an acceptable payment option by the taxing authority, the Federal Government (Note: I don't care about state tax as I live in Texas.)   All TurboTax has to do is provide an E-File  option for these two payment options redirecting the user to their website and potentially transfer relevant information to complete the payment. TurboTax was built to make tax filing easy so why not continue that model by expanding the payment options to make it easier to pay?

The taxing authority, Federal Goverment, accepts ACI Payment, Inc. and payUSAtax.com using PayPal. 

TurboTax is already a "middleman with the payment options they offer. There are several different ways to pay your tax bill in TurboTax (e.g. Direct debit, Credit or Debit Card, Check or money order, IRS Installment Agreement and Cash (at retail partner). How is adding ACI Payment, Inc. or payUSAtax.com

[DoninGA · Accepted solution]

@csstile You are asking a question that could only be addressed by Intuit management, not from someone on this user community forum.

Go to this Intuit website and submit a request to the Office of the President - https://www.intuit.com/company/executives/