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jalyna1979
New Member

Why does the last page keep freezing up and not let me file

 
5 Replies
BrandiLO
Intuit Alumni

Why does the last page keep freezing up and not let me file

If you are having problems with the program loading slowly or freezing, please try clearing your cookies and cache. For instructions please click the following links: Clear Cookies & Clear Cache. If this does not work, I recommend trying another browser and checking your internet connection. 

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ericngail
New Member

Why does the last page keep freezing up and not let me file

I am having the same problem.  I have deleted all history and cookies, and tried different browsers.

Please help, I have already paid, and am not able to file.

Thanks

JotikaT2
Employee Tax Expert

Why does the last page keep freezing up and not let me file

If you are still having issues, please contact us.  An agent will be able to assist you.

 

Contact TurboTax

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fdscott2
Level 1

Why does the last page keep freezing up and not let me file

Your suggestion for clearing Cache and Cookies seems to have worked well.  Thanks.

SForrestLO
Employee TurboTax Specialist

Why does the last page keep freezing up and not let me file

Please see this FAQ for online requirements. 

TurboTax Online system requirements https://ttlc.intuit.com/community/system-requirements/help/turbotax-online-system-requirements/00/25...

 

 

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