You'll need to sign in or create an account to connect with an expert.
Please see: What if I entered the correct AGI and I’m still getting an e-file reject?
tried filing my return you did for me but keep rejecting saying my agi is not right , have to have agi on 2019 tax for ,,,, do you have a copy of my 2019 tax return
does ufile have copies of my last year return
ENTER 0 FOR AGI. The IRS took a long time last year to process 2019 returns so the AGI didn't get entered in time.
When did you file 2019? If it was late in the year or you mailed it, try putting in 0 (zero) for the AGI. And see, https://ttlc.intuit.com/community/rejections/help/what-if-i-entered-the-correct-agi-and-i-m-still-ge...
How to correct the AGI
https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311
If you can’t get it to efile you will have to print and mail it.
How to mail a return from the Online version
https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...
Be sure to attach copies of your W2s and any 1099s that have withholding on them. You have to mail federal and state in separate envelopes because they go to different places. Get a tracking number from the post office when you mail them for proof of filing.
For AGI Reject code 031
https://ttlc.intuit.com/community/rejections/help/e-file-reject-ind-031-04-or-ind-032-04-the-agi-or-...
What address do you have
I receive my mailed state ,and federal, the same day.
Never got the accepted response
@kyddlee wrote:
I receive my mailed state ,and federal, the same day.
Never got the accepted response
Mailed tax returns do not get an Accepted or Rejected response from the IRS or a State. That is only for electronically filed tax returns.
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
NameForYou
Level 2
frustration811
New Member
tapsirrod
New Member
debbiek405
Level 2
xwardestiny
New Member
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.