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See this TurboTax support FAQ for installing the desktop software with the license code - https://ttlc.intuit.com/turbotax-support/en-us/help-article/license-information/install-turbotax-cd-...
It looks like you may be in the Online version. People who bought the Desktop program have accidentally got into the Online version. If you have a License Code you need to install the Desktop Download program and not use the Online version. How to install with a License Code
https://ttlc.intuit.com/community/tax-topics/help/activating-turbotax-cd-download-software/00/852971
If you entered your info into the Online version you can move it to the Desktop program without paying for Online. To continue in the desktop version see this…….
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