Whenever I log on to turbo tax, I get a blank screen after choosing the deluxe return, and it doesn't progress from there. How can I move it forward?

posted

Connect with an expert

2 Replies

Whenever I log on to turbo tax, I get a blank screen after choosing the deluxe return, and it doesn't progress from there. How can I move it forward?

Clear cache and cookies on your web browser. Close the browser. Relaunch the browser. Sign back onto your TurboTax account - https://myturbotax.intuit.com/

IF the problem persists then change your web browser

Whenever I log on to turbo tax, I get a blank screen after choosing the deluxe return, and it doesn't progress from there. How can I move it forward?

Please see the following TurboTax FAQ: Troubleshoot blank screens, missing buttons, or missing images.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Still have questions?