Whenever I log on to turbo tax, I get a blank screen after choosing the deluxe return, and it doesn't progress from there. How can I move it forward?

mab42496 · ‎January 21, 2020

DoninGA · ‎January 21, 2020

Clear cache and cookies on your web browser. Close the browser. Relaunch the browser. Sign back onto your TurboTax account - https://myturbotax.intuit.com/

IF the problem persists then change your web browser

HelenC12 · ‎January 21, 2020

Please see the following TurboTax FAQ: Troubleshoot blank screens, missing buttons, or missing images.

**Join us for our "All about the refund" event, sign up here

**Mark the post that answers your question by clicking on "Mark as Best Answer"

Whenever I log on to turbo tax, I get a blank screen after choosing the deluxe return, and it doesn't progress from there. How can I move it forward?

Whenever I log on to turbo tax, I get a blank screen after choosing the deluxe return, and it doesn't progress from there. How can I move it forward?

Whenever I log on to turbo tax, I get a blank screen after choosing the deluxe return, and it doesn't progress from there. How can I move it forward?

Found what you need?

Top help articles

Still have questions?

About Community

3.49m
Members

2.63m
Discussions

Quick links

Why sign in to the Community?

Do you have a TurboTax Online account?

Whenever I log on to turbo tax, I get a blank screen after choosing the deluxe return, and it doesn't progress from there. How can I move it forward?

Whenever I log on to turbo tax, I get a blank screen after choosing the deluxe return, and it doesn't progress from there. How can I move it forward?

Whenever I log on to turbo tax, I get a blank screen after choosing the deluxe return, and it doesn't progress from there. How can I move it forward?

Found what you need?

Top help articles

Still have questions?

About Community

3.49m Members

2.63m Discussions

Quick links

3.49m
Members

2.63m
Discussions