Sign Up

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
cancel
Showing results for 
Search instead for 
Did you mean: 
aps334243
New Member

When I login, it tells me I filed for 2019 taxes, but I didn’t and can’t do anything. Have I been hacked?

 
3 Replies
ReginaM
Expert Alumni

When I login, it tells me I filed for 2019 taxes, but I didn’t and can’t do anything. Have I been hacked?

I am sorry you are having this problem, we don't have access to your TurboTax account here on the Community Board, however, is it possible that you filed in error?  You can review the return that was filed by following these instructions:

  1. While in your Tax Home,
  2. Tax Tools on the left hand side of your screen,
  3. Select Tools,
  4. Select View Tax Summary,
  5. Select Preview my 1040 on the left hand side of your screen.

Check the status of the return (if it was really filed), when you log into your TurboTax Online account, your filing status should be displayed on your homepage. You can also use our e-file status lookup tool to get your current status

You can check activity in your account.

  • Log into your TurboTax account
  • Click on Intuit Account in the lower left corner,
  • Click on the Security tab
  • Click View on the Account Activity line. 

If there was an attempt to log into your account not by you and/or you are concerned about possible fraud we can help you with that.  Follow this link if you suspect possible fraud.  Security Help

 

 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
Vincentmichael1
New Member

When I login, it tells me I filed for 2019 taxes, but I didn’t and can’t do anything. Have I been hacked?

I need a copy of my 2019 taxes

xmasbaby0
Level 15

When I login, it tells me I filed for 2019 taxes, but I didn’t and can’t do anything. Have I been hacked?

@Vincentmichael1

  You have to access your own account and/or  print it for yourself using exactly the same account and user ID that you used when you prepared the return.

 

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/270...

 

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

 

Account recovery

https://myturbotax.intuit.com/account-recovery/

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.

 

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

https://ttlc.intuit.com/questions/1901535

https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac

https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows

 

To get a copy of your previously filed returns prepared with online TurboTax https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-in-turbotax-online

 

https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-this-year-in-turbo...

 

SAVE YOUR TAX RETURN !

 

EVERY year before mid-October you should save a copy of your tax return as a pdf and print a copy of it for your records.  That way you will not be searching online frantically when you need it for a lender, FAFSA forms, your next tax return, etc. 

https://ttlc.intuit.com/questions/1900937-why-should-i-save-a-pdf-copy-of-my-return

https://ttlc.intuit.com/questions/1899779-what-s-the-difference-between-the-tax-data-file-and-the-pd...

https://ttlc.intuit.com/questions/1912466-how-do-i-save-my-return-as-a-pdf-in-the-turbotax-software-...

https://ttlc.intuit.com/questions/1912533-how-do-i-save-my-return-as-a-pdf-in-the-turbotax-software-...

 

https://helpx.adobe.com/acrobat/kb/print-selected-pages-acrobat-reader.html#:~:text=Ctrl%2Dclick%20(...

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Dynamic AdsDynamic Ads
Privacy Settings
v