Whats the $89 charge for?

[ssanow]

For years I've purchased a CD and installed it and did my taxes.  Paid additional amount for state filing.  This year purchased a CD ($44.95) installed it and now you want an additional $89 to file my federal return?  If this is true, you just lost a customer.

[xmasbaby0]

We see people get confused and they keep logging in to online software which will require them to pay at the end.   You need to use the desktop software.   One way to tell if you are using the right software---your tool bar.   Online software has the toolbar in a black vertical column on the left side of the screen.   Desktop software has the tools up on the top of your TT screen.

 If you are using online, you are using the wrong program.  You need to switch to the desktop software to get what you paid for.  You have to download it, update it and open it up from your own hard drive to use it.  

https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-switch-from-turbotax-online-to-th...

[DoninGA]

If you purchased the 2023 Deluxe desktop CD/Download edition which included one free state program download, the only charge is for e-filing the state tax return which is currently $20.

What is the breakdown of the $89 you are seeing?

[VolvoGirl]

Did you get the CD installed and activated with the 16 digit License Code?  You do have to log into an Online account this year to register the program.